Transportation-related agency responses to COVID-19 pandemic

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This article is being used to display the effects of the COVID-19 pandemic affecting transit-related agencies throughout the world. The pandemic became world-wide in early March, 2020, and is still active to this day.

The notes section includes transportation-related notes only. Washing of hands, sanitizing, and terminal closings are not expected to be included in this article. In addition, extra cleaning of vehicles at terminals is expected, thus not included.

Different locales have different responses, and are listed below. When agencies affect a larger area (i.e. Greyhound or Trailways), they will be added to the "Intercity bus/rail" section.

Canada Flag of Canada.png

Aviation

Intercity bus/rail

  • Coach Canada/Megabus
  • Greyhound Canada
    • Cross-border services cancelled effective March 20, 2020.
    • Service reductions occurring on March 25 and April 5, 2020.
    • All service temporarily suspended effective May 13, 2020.[1] Closure of all Canadian operations became permanent on May 13, 2021.
  • Mahihkan Bus Lines:
    • The Pas-Thompson and Winnipeg-Thompson routes suspended for a two-week period starting March 18, 2020; Creighton-Winnipeg route reduced to Sunday/Tuesday/Thursday.
    • All service suspended starting April 16, 2020.
    • Creighton-Winnipeg route resumed May 5, 2020, operating Tuesday/Thursday only.
  • Maple Bus Lines: Winnipeg-Swan Lake route cancelled effective March 23, 2020.[2]
  • Maritime Bus:
    • Service levels reduced to 3 days a week (Monday/Wednesday/Friday) effective March 30, 2020.[3]
    • Screening process while crossing provincial borders.
  • Ontario Northland[4]:
    • Motor coach service reduced and Polar Bear Express passenger train service reduced to two round trips per week effective March 25, 2020.
    • Health checks for all customers prior to train boarding implemented on March 30, 2020.
    • Polar Bear Express (Cochrane-Moosonee) passenger train service suspended until further notice beginning April 7, 2020. Two round trips per week (Monday and Thursday) reinstated beginning June 25, 2020.[5] Increased to three round trips per week (Monday, Wednesday, and Friday) on September 7, 2020.[6]
    • Face masks required for all passengers while boarding, disembarking, and moving within aisles effective July 25, 2020.
  • Pacific Western Transportation:
    • Red Arrow service in Alberta suspended after March 29, 2020.[7]
    • eBus service in BC suspended after April 5, 2020.
    • BC Bus North continues to operate; vehicles restricted to 13 passengers.
    • Red Arrow's Calgary-Lethbridge route resumed June 11, 2020; Calgary-Red Deer-Edmonton route resumed July 6, 2020 with one round trip, 4 days per week.
    • After reopening, all passengers required to wear face masks at all time; capacity limited to 23 passengers in 48-seat coaches and 25 passengers in 52-seat coaches.[8]
  • VIA Rail service reductions effective March 17, 2020:
    • Service suspended on The Canadian, Ocean, Jasper-Prince Rupert, and Maple Leaf cross-border service.
    • Québec City-Windsor corridor routes reduced to one daily round trip; second daily trip between Toronto-Ottawa and Toronto-Kingston-Montreal added effective June 3, 2020.
    • Montréal-Jonquière, Montréal-Senneterre, and Sudbury-White River service reduced to one round trip per week.
    • Health checks for all customers prior to train boarding implemented on March 30, 2020.
    • Second daily round trip added June 3, 2020 on Toronto-Ottawa and Toronto-Montreal corridors. Second round trip in Ottawa-Montreal-Québec City corridor added in July 2020.
    • Jasper-Prince Rupert train resumed July 5, 2020, operating once per week.
    • The Canadian service resumed December 11, 2020, operating once per week between Winnipeg and Vancouver only.

Marine

  • BC Ferries:[9]
    • Reduced service on Tsawwassen - Swartz Bay route, with one Spirit Class vessel in service from April 6 to May 7, 2020. Beginning May 8, both vessels will operate until approximately 5:00 pm sailings most days of the week.
    • Horseshoe Bay - Departure Bay route suspended from April 6 until June 2, 2020; 4 daily round-trip sailings began June 3, 2020.
    • Some sailings on Tsawwassen - Duke Point route provided by Queen of Alberni converted to cargo-only effective April 6, 2020; starting May 8, 2020, four midday sailings are open to public access. All sailings provided by Coastal Inspiration are open to the public.
    • Service on Horseshoe Bay - Langdale route reduced from eight to six sailings during peak periods.
    • Service to Southern Gulf Islands operating on a modified schedule: Salish Raven providing service between Tsawwassen and Southern Gulf Islands from Swartz Bay, with two round trips daily. Queen of Cumberland providing four trips between Swartz Bay and Southern Gulf Islands. Mayne Queen restricted to Dangerous Cargo sailings only. Long Harbour terminal closed. These changes are in effect from April 10. Regular Gulf Island schedules resumed June 9, 2020 with winter service levels.
    • Major routes for summer schedules operating on modified winter schedule.
    • Mill Bay - Brentwood Bay route suspended from April 6 until June 24, 2020.
    • Northern routes remain on winter schedule.
    • All routes passengers are advised to essential trips only until Province Government of British Columbia removes the State of Emergency.
    • Screening measures on all trips longer than 30 minutes introduced by Transport Canada starting on April 5, 2020.
    • Transport Canada and BC Ferries recommend all vehicle passengers should remain in their vehicles, including those in fully enclosed decks. This change does not apply to Northern routes.
    • Food service and amities suspended on board all vessels and in terminals effective March 18, 2020.
  • Bay Ferries/Northumberland Ferries Limited:
    • Start of Wood Islands, PE - Caribou, NS route delayed to May 15, 2020, with limited weekday service restricted to large commercial vehicles only.[10] Expanded schedule with 6 daily round trips introduced July 3, 2020.[11]
    • Saint John, NB - Digby, NS route reduced to 1 daily crossing effective May 12.[12] Second round trip added 3 days a week beginning July 3, 2020.
    • Yarmouth, NS - Bay Harbor, ME route cancelled for 2020 and 2021 seasons.
  • Coopérative de transport Maritime et Aérien:
    • 2020 cruise season cancelled.[13]
    • Effective March 28, 2020, all passengers on Cap-aux-Meules, PQ - Souris, PE route must obtain prior approval to travel through New Brunswick and Prince Edward Island before boarding; all passengers restricted to cabins during crossing.[14]
  • Marine Atlantic
    • Passenger on board the vessels limited to 100 effective April 1, 2020.
    • Passenger are required to self isolate in cabins plus certain lounges effective April 1, 2020.
    • Passenger required to answer questions about symptoms before boarding effective April 1, 2020.
    • Pre packaged lunches are provided to passengers in lieu of the cafeteria effective April 1, 2020.[15]
    • Argentia route canceled for the 2020 summer tourist season.[16]
  • Owen Sound Transportation Company:
    • All passengers required to wear face masks, and vessel capacity reduced.
    • Start of Tobermory-South Baymouth route delayed until June 1, 2020; restricted to essential travel from June 1 until June 30, 2020.[17]
    • Leamington-Pelee Island sailings operate with reduced capacity on a modified schedule, including some cargo-only sailings.[18]
    • Pelee Island, ON-Sandusky, OH route suspended for 2020 and 2021 seasons.[18]
  • Traverse Rivière-du-Loup Saint-Siméon: Start of season delayed until May 18, 2020, with a reduced schedule in place. Passengers required to wear face masks, and restaurant is closed.[19]

Transit

Municipality Province Agency Date start Date end Fares Face masks required Service hours Notes
Airdrie Alberta Airdrie Transit April 1, 2020 No fares
(April - June 30, 2020)
No Local service suspended; ICE service reduced
  • Routes 1 and 3 suspended from April 6 to July 31, 2020. Local service provided by Dial-A-Bus.
  • ICE routes 901 and 902 suspended; route 900 to operate on a 2 hour frequency.
  • Route 900 increased to hourly service, and limited service on routes 901 and 902 resumed July 6, 2020.
Banff, Canmore Alberta Roam March 28, 2020 No fares Yes[20]
(July 13 - current)
Reduced service frequency and hours
  • Service reduced starting March 28, 2020 with earlier end times.[21]
Barrie Ontario Barrie Transit March 20, 2020 No fares
(March 20 to mid-July, 2020)
Yes
(July 13 - current)
Hourly service
  • Rear door boarding implemented March 20, 2020.[22]
  • Service reduced to hourly service on April 6, 2020.
  • PPE given to operators.
  • Hand sanitizer dispensers installed on buses May 2020.
  • Bus capacity limited to 15.
  • Following Public Health advice, passengers recommend to wear mask.
British Columbia BC Transit
(all systems)
March 20, 2020 No fares
(March 20 - May 31, 2020)
Encouraged as of May 2020
Mandatory as of August 2020
Service reductions in select communities
  • Province-wide rear door boarding implemented March 20, 2020.
  • Bus capacity limited beginning March 27, 2020.
  • Vinyl panels installed around driver's area on all buses during May 2020; fare collection resumed June 1, 2020.[23]
Belleville Ontario Belleville Transit March 28, 2020 No fares Yes as of July 2020 On-Demand only
  • Fixed-route service cancelled effective March 28, 2020. All service moved to On-Demand, 7 days a week.[24]
  • Rear door boarding and bus capacity limited to 20 passengers implemented on March 28, 2020.
  • Modified schedule resumed June 1, 2020, with half-hourly service on routes 3 and 8, and hourly service on routes 1, 2, 6, 7, 10.
  • Following Public Health advice, passengers recommended to wear masks onboard buses.
  • Beginning June 1, 2020, some fixed routes returned to hourly schedule on weekdays.
  • Beginning June 15, 2020 reduced fixed route service available on weekends.
  • Receiving $903,985 in funding as part of the Safe Restart Agreement[25]
Bradford West Gwillimbury Ontario BWG Transit March 19, 2020 September 7, 2021 No fares
(March 19, 2020 - March 15, 2021)
Yes On-demand only
  • Fare collection resumed March 15, 2021.[26]
  • Fixed-route service resumed on September 7, 2021, with full service on routes 1 and 2A, and reduced hours for route 2B.
Brampton Ontario Brampton Transit March 18, 2020 No fares Yes
(July 2 - current)
Enhanced Sunday Service frequency implemented
  • Rear-door only boarding implemented March 20, 2020.
  • Bus capacity limited to encourage distancing.
  • Zum branded articulated buses moved to higher traffic conventional routes for distancing purposes.
  • All passengers and operators required to wear mask/face coverings beginning July 2, 2020.
  • Passengers board through the front doors and exit through the rear doors beginning July 2, 2020. Fare payment resumes.
  • Increase in service on some routes and some routes reinstated September 8, 2020.
Brandon Manitoba Brandon Transit April 6, 2020 May 1, 2020 No fares
(April 6 - April 30)
No Regular service
  • Rear door boarding implemented April 6, 2020.
  • Transit Information Centre closed from April 6, 2020 to April 27, 2020.
  • Plexiglas barriers installed in all buses during April 2020; front door boarding resumed May 1, 2020.
Brantford Ontario Brantford Transit No fares Yes[27]
(July 17 - current)
Hourly service
  • Transit Terminal building closed except for pass purchases.[28]
  • Rear door boarding and bus capacity limited to 15 passengers implemented on March 25, 2020.[29]
  • Hourly service on all routes with extra shuttles implemented on April 6, 2020.[30]
  • Bus capacity increased to 20 passengers effective July 18, 2020; face masks required to be worn while on board.[27]
Brockville Ontario Brockville Transit March 30, 2020 Regular service Yes
(July ? - current)
Fares collected
  • Modified service consisting of evening "Yellow" route every 30 minutes during the day starting March 30, 2020.[31]
  • Vehicle capacity restricted to 8 riders effective April 15, 2020.[31]
  • Regular routes returned June 29, 2020.[32]
Burlington Ontario Burlington Transit March 29, 2020 No fares Yes
(July 2 - current)
Reduced service and modified schedule
  • Beginning March 19, 2020, rear door boarding only.
  • Bus capacity reduced to aid in physical distancing.
  • All passengers must wear mask or face covering beginning July 2, 2020.
  • Receiving $1,571,213 in funding as part of the Safe Restart Agreement.[33]
Calgary Alberta Calgary Transit March 20, 2020 Required, no cash accepted Yes
(August 1 - current)
Trips cancelled
  • All school special runs were cancelled beginning on March 16, 2020.
  • Rear door boarding in effect starting March 20, 2020. Some buses were pulled from service as they lacked the ability to independently control the rear doors.
  • Many regular trips were cancelled in the following weeks, with the bulk of them being cancelled on April 6. Additional service reductions, including the cancellation of some routes, occurred May 25, 2020.[34]
  • Front door board resumed July 1, 2020.[35]
Cape Breton Nova Scotia Transit Cape Breton March 23, 2020 No fares No Reduced service levels
  • Rear door boarding implemented by March 23, 2020.
  • Revised schedules effective March 23, 2020.[36]
  • Service increased on most routes to regular levels effective June 15, 2020; Sunday service still suspended.
Chatham-Kent Ontario Chatham-Kent Transit April 14, 2020 No Regular service
  • Service hours reduced to operate from 8:00am to 5:00pm, Monday-Saturday (8:30am to 5:30pm for route 5).[37]
  • 6:45pm departures for Inter Urban routes A, C, D cancelled.
  • Vehicle capacity restricted to 6 passengers.
  • Regular service on all routes resumed June 1, 2020, with exception of Seasonal Beach route which remains suspended.
Cold Lake Alberta Cold Lake Transit March 26, 2020 n/a No Regular service
  • Rear door boarding implemented March 26, 2020.
  • Certain seats signed for use to allow for social distancing.
  • Regular service levels resumed June 29, 2020.[38]
Collingwood Ontario Collingwood Transit March 20, 2020 No fares Yes
(June 13 -current)
Sunday service levels
  • Rear door boarding implemented March 20, 2020.
  • Sunday schedules implemented 7 days a week starting March 23, 2020.
Cornwall Ontario Cornwall Transit March 23, 2020 No fares Yes
(July 7 - current)
Enhanced Saturday service
  • Service reduced to enhanced Saturday service levels effective March 23, 2020.
  • Fare collection to resume August 1, 2020; fares changed to $1 cash fare with no passes/tickets.
Courtenay, Comox British Columbia BC Transit
(Comox Valley Transit System)
April 6, 2020 Fares charged Encouraged Summer service levels[39]
  • Rear door boarding implemented March 20, 2020.
  • Vinyl panels installed around driver's area on all buses during May 2020; fare collection resumed June 1, 2020.[23]
Durham Region Ontario Durham Region Transit March 18, 2020 No fares
(March 19 - July 2, 2020)
Yes
(July 2 - current)
Enhanced Sunday service levels
  • Rear-door only boarding implemented March 19, 2020.
  • Bus capacity limited to encourage distancing.
  • Schedules reduced to Sunday service levels effective June 8, 2020. Some routes have additional trips added above regular Sunday service levels to promote social distancing.[40]
  • Seats behind operator on Nova Buses blocked
  • Bio shields installed June 2020
  • Front door boarding (with rear door exiting only) resumed July 2, 2020
  • Receiving $8.4 million in funding as part of the Safe Restart Agreement[41]
  • As part of recovery plan, most low frequency routes were to be replaced with On Demand service and busier routes would receive increased service on August 24, 2020. Plan put on hold for further refinements.
  • Three retired buses converted into mobile testing units in February 2021; later used as mobile vaccination clinics.
Edmonton Alberta Edmonton Transit Service March 16, 2020 No fares
(March 21 - June 14, 2020)
Yes
(August 1 - current)
Enhanced Saturday service level
  • Rear door boarding implemented March 21, 2020.
  • Weekday service reduced to enhanced Saturday schedules:[42]
    • Saturday schedules implemented on most routes effective March 16, 2020.
    • Additional buses added to busy routes on March 17, 2020 and April 8, 2020. Ten additional routes without Saturday service were added effective March 17, 2020.
    • Regional routes and route 747 continue to operate on weekday schedule.
  • Vicinity buses removed from Community routes and replaced with 40' buses; some diversions required to accommodate larger vehicle.
  • Front door boarding resumed June 15, 2020.
Fort Erie Ontario Fort Erie Transit March 24, 2020 No fares
(March - July 1, 2020)
No Reduced service levels
  • Rear door boarding implemented March 24, 2020.[43]
  • Service reduced effective April 20, 2020: route 751 East Green Line temporarily cancelled, and service on routes 750 East Blue Line and 760 West Yellow Line end at 7pm daily.[44]
  • Front door boarding resumed June 28, 2020; fare collection resumed July 2, 2020.
Fort Saskatchewan Alberta Fort Saskatchewan Transit March 27, 2020 No fares
(March 27 - July 1, 2020)
No Reduced local service
  • Fares suspended effective March 27, 2020.
  • Local routes 582/583 reduced to hourly service effective April 14, 2020; some trips on route 580 suspended.
Fredericton New Brunswick Fredericton Transit March 20, 2020 No fares
(March 20 - May 19, 2020)
Yes
(June 29 - current)[45]
Modified Saturday service
  • Rear door boarding implemented March 20, 2020.
  • Service levels reduced: departures from Kings Place for most routes at 7:15am, 8:15am, 3:15pm, 4:15pm, 5:15pm, 8:15pm, 9:15pm only.
    • Routes 18/20 depart at 7:32am and 5:32pm only.
  • Vehicle capacity restricted to 9 passengers effective March 20, 2020.
  • Service increased to modified Saturday schedule (hourly) effective May 19, 2020; front-door boarding also resumed.
  • Mandatory mask usage along with increase to 50% seating capacity beginning June 29, 2020.[45]
Grande Prairie Alberta Grande Prairie Transit March 19, 2020 No fares
(April - June 28, 2020)
No Reduced frequency and service hours on select routes; on-demand by-reservation service during evenings
  • Rear door boarding implemented circa April 2020.
  • Service changes effective April 13, 2020:
    • Routes 1, 2, 3 reduced to 60 minute frequency during peak hours.
    • All routes end 1 hour earlier on weekdays, 2 hours earlier on Saturdays.
    • Evening service converted to on-demand by-reservation pilot for essential trips only.
Greater Toronto and Hamilton Area Ontario GO Transit March 18, 2020 Fares charged, however, cash is not accepted; payment by PRESTO only. Yes
(July 21 - current)[46]
Reduced or suspended service
  • GO train service reduced on all lines and all express rush-hour trips cancelled.
  • Toronto-Niagara Falls train service suspended.
  • Train length on many trips reduced due to low ridership.
  • Bio shields installed on buses beginning April 2020. In-house design for DDs, NFI/MCI design for MCIs.
  • More trips added for rush hour on Lakeshore Lines beginning May 25, 2020.
  • Test polycarbonate passenger partitions installed on 30 GO buses by June 30, 2020 and five GO trains by July 6, 2020.
  • New wayfinding markings introduced at stations (designated waiting areas, dedicated direction) and on trains (designated entry and exit doors).
  • Toronto—Niagara Falls train service reinstated August 1, 2020 after overcrowding on bus routes.
  • Beginning September 5, 2020: increased service on Lakeshore Wast, Lakeshore East, and Stouffville lines.
  • Beginning September 8, 2020: slightly increased service on Barrie, Richmond Hill, Milton, and Kitchener lines.
  • Two retired buses converted to GO-VAXX mobile vaccination clinics in mid-2021.
Greater Sudbury Ontario GOVA Transit March 23, 2020 No fares Yes
(July 8 - current)[47]
Regular service
  • Downtown Transit Hub building and kiosk closed effective March 23, 2020.
  • Rear-door only boarding implemented March 26, 2020.
  • One bus converted to mobile vaccination clinic in 2021.
Guelph Ontario Guelph Transit March 18, 2020 No fares
(March 18 - July 5, 2020)
Yes
(June 16 - current)[48]
Saturday Service (Sunday & Holiday service not affected)
  • Rear door boarding implemented March 18, 2020.
  • 10 person limit has been lifted as of June 8th, 2020.
  • Fare collection resumed July 6th, 2020.
Halifax Nova Scotia Halifax Transit March 18, 2020 No fares
(March 18 - July 31, 2020)
Yes
(July 24 - current)
Reduced weekday service on select routes
  • Rear door boarding implemented March 18, 2020.[49]
  • Service reduced to Saturday levels on select routes effective March 23, 2020; total of 30% reduction in service.[49]
  • Reduction in seating capacity; 25 person maximum on board ferries.[50]
  • Front door boarding and fare collection to resume August 1, 2020. Vehicle capacity limits will be lifted.
Hamilton Ontario Hamilton Street Railway March 18, 2020 No fares
(March - June 2020)
Yes
(June 22 - current)
Saturday Service frequency implemented
  • Articulated buses moved to route 1, 2 and 10 for distancing purposes.
  • Number of seats reduced and individual seats received special "Seat Closed" signage
  • Maximum passenger loads were implemented in the following way:
    • 15 for articulated buses
    • 10 for 40 foot buses
    • 5 for 30 foot buses
Kamloops British Columbia BC Transit
(Kamloops Transit System)
April 5, 2020 No fares
(March 20 - May 31)
No Reduction in service on select routes[51]
  • Rear door boarding implemented March 20, 2020.
  • Vinyl panels installed around driver's area on all buses during May 2020; fare collection resumed June 1, 2020.[23]
Kawartha Lakes Ontario Lindsay Transit March 23, 2020 Encouraged On-demand only
  • All service suspended effective March 23, 2020.
  • On-demand service resumed May 3, 2020.[52]
  • Regular routes resumed June 14, 2020.[53]
Kelowna British Columbia BC Transit
(Kelowna Regional Transit System)
April 5, 2020 No fares
(March 20 - May 31, 2020)
No Summer service levels implemented, further reductions on some routes[54]
  • Rear door boarding implemented March 20, 2020.
  • Vinyl panels installed around driver's area on all buses during May 2020; fare collection to resume June 1, 2020.[23]
Kings County, Annapolis County, Digby County Nova Scotia Kings Transit April 4, 2020 No fares
(April 4 - June 30, 2020)
Yes
(July 24 - current)[55]
Limited service
  • Routes 1, 2, 3, 4, 6 cancelled beginning April 4, 2020; route 5 running reduced hours.[56]
  • Service on routes 1, 3, 4 resumed June 8, 2020, with early finishes.
  • Fare collection to resume July 1, 2020.
  • Full service on routes 1-5 resumes July 20, 2020.
Kingston Ontario Kingston Transit March 26, 2020 No fares Yes
(June 27 - current)[57]
Modified Sunday service level
  • Rear door boarding implemented March 18, 2020.[58]
  • Sunday schedules implemented on March 26, 2020.
  • Dedicated shuttle bus for Kingston General Hospital workers added.[59]
Laval Québec Société de transport de Laval March 16, 2020 No fares
(March 16 - July 31, 2020)
Yes
(July 13 - current)
Saturday Service levels with limited peak hour additions and earlier start times on some routes. All routes that don't run on Saturdays are not running with the notable exception of routes 36, 402, 404 and 925.[60]
  • Rear door boarding implemented March 16, 2020.
  • Schedule changes were effective March 28, 2020
  • Routes 41, 252, 901, 902 and 942 out of service indefinitely.
  • Front-door boarding resumes August 1, 2020 after installation of driver shields completed.
Leduc Alberta Leduc Transit March 23, 2020 No fares
(March - June 30, 2020)
No Reduced service levels
  • Schedules reduced effective March 23, 2020.
  • Fare collection resumed July 1, 2020.[61]
Lethbridge Alberta Lethbridge Transit March 23, 2020 n/a By reservation only No
  • Rear door boarding implemented March 23, 2020; no fares collection.
  • Conventional service network suspended effective April 8, 2020; changed to a by-reservation system for essential trips only.[62]
  • Vehicle capacity restricted to 14 passengers.
  • Front door boarding resumed June 23, 2020.
London Ontario London Transit Commission March 19, 2020 No fares Yes
(July 20 - current)[63]
Reduced service
  • Rear door boarding implemented March 20, 2020.
  • Express (90, 91, 92, 93) and University (102, 104, 106) routes suspended beginning March 22, 2020; reduced frequency on select other routes.
  • Further service reductions introduced April 22, 2020:
    • Monday-Friday service operated using modified Saturday schedules; Industrial routes to continue running.
    • Saturday service operated using Sunday schedules.
    • Sunday service operated using Christmas Day schedules.
Medicine Hat Alberta Medicine Hat Transit March 30, 2020 No fares
(? - July 2020)
No Reduced service
  • Rear door boarding, no fares, and some seats blocked off; effective March 30.
  • Weekday service follows the Saturday schedule; Weekend, Sunday schedule starting on April 6.
  • Non-essential travel permitted beginning July 20, 2020.
Milton Ontario Milton Transit March 20, 2020 No fares
(March 20 - current)
No Regular service, no on-demand routes
  • Rear door boarding implemented March 20, 2020.
  • AM Pick-up and Evening GO Drop-off services suspended effective March 26, 2020.
Mississauga Ontario MiWay March 23, 2020 No fares Yes Reduced/cancelled service
  • Rear door boarding implemented March 21, 2020.
  • Service reductions/cancellations on some routes effective March 23, 2020.
  • Additional reductions beginning on April 6, 2020. Some routes to receive additional service to promote physical distancing.
  • Bio shields installed on buses beginning May 2020.
  • Service increased on some routes, secondary school routes resumed on September 7, 2020.[64]
Moncton New Brunswick Codiac Transpo March 29, 2020 No fares Yes
(June 29 - current)
Reduced service
  • Service reduced effective March 30, 2020 to operate Monday to Saturday, 6:30am to 11:00am and 2:30pm to 7:00pm. All Sunday service cancelled.
  • Rear door boarding implemented.
  • Vehicle capacity restricted to 6 passengers effective March 30, 2020.
  • Mandatory mask usage along with increase to 50% seating capacity beginning June 29, 2020.
Moose Jaw Saskatchewan Moose Jaw Transit March 30, 2020 Fares charged No Reduced service hours
  • Service hours reduced to operate from 9:55am to 5:15pm. Dial-A-Ride available from 7am to 7pm.
Nanaimo British Columbia BC Transit
(Regional District of Nanaimo Transit System)
March 25, 2020 No fares
(March 20 - May 31, 2020)
No Summer service level[65]
  • Rear door boarding implemented March 19, 2020.
Niagara Falls Ontario Niagara Falls Transit No fares No Regular service, no 30 minute peak
  • 30 minute peak service eliminated
  • Service reduced to Sunday schedule (hourly) effective March 22, 2020.
  • Return to regular routes and schedules (without 30 minute peak service), front door boarding and fare payment resumed June 29, 2020.[66]
Niagara-on-the-Lake Ontario Niagara-on-the-Lake Transit April 9, 2020 n/a n/a All service suspended
  • All service suspended effective April 9, 2020.
  • System operator Community Transport Group to provide free delivery of essential items.[67]
Niagara Region Ontario Niagara Region Transit No fares No Saturday service frequency
  • Hours of service reduced to 7am-9pm beginning July 2, 2020.
North Bay Ontario North Bay Transit March 30, 2020 Saturday service level
  • Weekday service reduced to modified Saturday schedules effective March 30, 2020.
  • One bus converted to mobile vaccination clinic.
Oakville Ontario Oakville Transit March 23, 2020 No fares
(March 19 - July 1, 2020)
Yes
(July 2 - current)[68]
Hourly service on most routes
  • Rear door boarding implemented March 19, 2020.
  • Initial reduction to Sunday service levels on March 23, 2020; service after 7:40pm converted to Late Night on-request service.
  • Additional service reduction to hourly service on all routes and elimination of Late Night Service after 7:40pm.[69]
  • Certain seats marked unavailable to facilitate physical distancing beginning April 2020.
  • Routes 3, 4, 5/5A, 10, 14/14A, 24 increased to 30 minute service during rush hours beginning May 17, 2020.
  • Receiving $2.4 million in funding as part of the Safe Restart Agreement.[70]
Ottawa Ontario OC Transpo March 16, 2020
  • No fare on 40ft buses
  • Presto only on 60ft, Double-decker buses and O-Train Line 1 Station Fare Gates
Yes
(June 15 - current)
Summer service levels
  • Service reductions effective March 30, 2020 to Saturday service levels on most routes; routes not normally running on Saturdays will run at modified service levels.[71]
  • Many routes, mostly local limited service and some Connexion routes, are cancelled until further notice.
  • Trips added March 30, April 2, 6, 9, 16, 28 and May 14, 2020.[72]
  • Rear door boarding on all buses started March 16th, 2020.
  • On April 9th, new Route 57X Hospital trips are created to run weekdays between Bayshore Station and Queensway Carleton Hospital to maintain a frequent connection to the hospital and a major transit hub, including providing additional access to Revera Retirement Home on Valley Stream.
  • Weekday supplementary S1 service was cancelled on March 16th, 2020.
  • Doors closest to operator cab on Line 1 trains blocked off starting March 19th, 2020.
  • Seats closest to operator cab on Line 2 trains blocked off starting March 25th, 2020.
  • OC Transpo Customer Service Centres Closed on March 17th, 2020.
  • Line 2 frequency was reduced on March 25th, Line 1 frequency was reduced on March 27th, and Bus service was reduced to "enhanced" Saturday schedules on March 30th due to low ridership.
  • All Line 1 Stations have had hand sanitizer dispensers installed on April 22nd, 2020.
  • Plastic Sheild (PlexiGlass) installation on buses began on May 14th; completed by June 15, 2020.
  • Regular summer service levels restored to all routes on June 28, 2020.
Owen Sound Ontario Owen Sound Transit No fares
(March 18 - June 14, 2020)
Regular service
Peterborough Ontario Peterborough Transit March 31, 2020 No fares Yes
(August 1 - current)[73]
Regular service hours
  • Service reduced to Sunday service levels (every 40 minutes from 8:00am to 7:20pm), plus Technology Drive and Community Bus routes, effective March 31, 2020.
  • Starting March 31, 2020, evening service changed to by-reservation service for travel to/from essential workplaces only.
  • Stopping locations at downtown terminal revised on April 15, 2020 to enable better physical distancing.[74]
  • Regular service hours resumed June 28, 2020.[75]
Powell River British Columbia BC Transit
(Powell River Regional Transit System)
April 6, 2020 No fares
(March 20 - May 31)
No Sunday service levels with additional trips[76]
  • Rear door boarding implemented March 20, 2020.
Prince Albert Saskatchewan Prince Albert Transit No fares
(? - July 2020)
No Reduced service hours
  • Effective June 8, 2020, service hours changed to operate 6:45am-7:15pm; morning service on Rush Hour route discontinued.
Prince George British Columbia BC Transit
(Prince George Transit System)
March 29, 2020 No fares
(March 20 - May 31)
No Summer service levels, reduced frequency on select routes, some discontinued routes[77]
  • Rear door boarding implemented March 20, 2020.
Red Deer Alberta Red Deer Transit March 23, 2020 No cash fares; pay by pass or MiRide card
(March - June 30, 2020)
No Reduced service frequency
  • Rear door boarding implemented. No collection of cash fares; fares collected on "honour system".[78]
  • Service reduced effective March 23, 2020:[78]
    • Conventional routes reduced to hourly service.
    • Industrial routes continue to operate on regular schedule.
    • Service hours reduced to operate Monday to Saturday 6:45am to 7:45pm, and Sundays 8:45am to 6:45pm.
  • Front door boarding and fare collection resumed July 2, 2020.
Regina Saskatchewan Regina Transit March 20, 2020 No fares
(March 20 - June 30, 2020)
No Reduced service levels
  • Rear door boarding implemented March 20, 2020.
  • High school specials suspended starting on March 20, 2020.
  • Service reductions effective March 23, 2020: Weekdays operate on Saturday schedule with routes 40 and 60 continuing to operate; Saturdays operate on Sunday schedule.
  • Front door boarding and fare collection resumed July 2, 2020.
Saint John New Brunswick Saint John Transit March 19, 2020 No fares
(March 19 - April 15, 2020)
Yes
(June 29 - current)
Reduced weekday/Saturday service; no Sunday service
  • Rear door boarding implemented March 19, 2020.[79]
  • Vehicle capacity restricted to 9 passengers effective March 30, 2020.[80]
  • Fares reinstated starting April 16, 2020.[81]
  • Service reduced by 20% on weekdays and Saturdays effective April 26, 2020; all Sunday service cancelled.[82]
  • Mandatory mask usage along with increase to 50% seating capacity beginning June 29, 2020.
Sarnia Transit Ontario Sarnia Transit March 20, 2020 Lower cash fare and no transfers issued
(April? - current)
No Saturday service level
  • Rear door boarding implemented March 20, 2020.
  • Weekday service reduced to Saturday schedules with 6:30am start effective April 5, 2020.
  • Effective April 20, 2020, service reduced to Sunday schedules; fares reduced to $1.50 cash fare with no transfers issued; transit restricted to essential trips only.
  • Regular Saturday service levels to resume August 4, 2020; full service scheduled to resume September 6, 2020.
Saskatoon Saskatchewan Saskatoon Transit March 23, 2020 No fares
(March - June 7, 2020)
No Saturday service levels
  • Rear door boarding implemented.
  • School specials cut after March 19, 2020.
  • Weekday service reduced to modified Saturday schedule effective March 29, 2020.[83]
Sault Ste. Marie Ontario Sault Ste. Marie Transit April 1, 2020 No fares
(April 1 - July 12, 2020)
Yes
(July 17 - current)
Saturday service levels
  • Rear door boarding implemented April 1, 2020.[84]
  • Weekday service reduced to hourly (Saturday schedules) effective April 1, 2020.[84]
  • Vehicle capacity limited to 10-12 passengers.
  • Installation of driver barriers to be completed July 13; front door boarding to resume.
Sherwood Park Alberta Strathcona County Transit March 31, 2020 No fares
(April 1 - June 30, 2020)
No Reduced peak frequency
  • Rear door boarding implemented by March 31, 2020.
  • Peak hours frequency reduced to 30 minutes on all routes effective March 31, 2020.
  • Reduced hours at transit terminals; public WiFi disabled.
Simcoe County Ontario Simcoe County LINX No fares
(? - July 1, 2020)
Yes Reduced frequency on select routes
  • Service reduced on routes 1, 3 effective April 13, 2020.[85]
Smithers British Columbia BC Transit
(Smithers Regional Transit System)
April 6, 2020 No fares
(March 20 - May 31)
No Altered Saturday service levels implemented[86]
  • Rear door boarding implemented March 20, 2020.
St. Albert Alberta St. Albert Transit March 24, 2020 No fares No Modified schedule
  • Fares eliminated effective March 24, 2020.
  • Rear door boarding implemented April 13, 2020.
  • Reduced weekday service beginning April 27, 2020.
St. Catharines Ontario St. Catharines Transit March 16, 2020 No fares
(March 16 - June 27)
Yes
(July 16 - current)[87]
Regular summer service level
  • Service reduced to weekend service levels (400-series routes) effective March 16, 2020.[88]
  • Service restricted to essential only trips on March 31, 2020.
  • Hourly service implemented April 5, 2020.
  • Service increased to 30 minute frequency and resumption of front door boarding effective June 28, 2020.[89]
St. John's Newfoundland and Labrador Metrobus March 30, 2020 Fares charged No Reduced service levels
  • Reduced service schedule effective March 30, 2020; routes 5, 13, 24, 25, 26 not operating, other routes on reduced frequency.
  • GoBus Accessible Transit replaced with operators from Newfound Cabs.
  • Vehicle capacity restricted to 9 passengers.
  • Vehicle capacity increased to 19 passengers effective June 8, 2020; restriction on essential trips lifted.
St. Thomas Ontario St. Thomas Transit July 13, 2020 No fares
(? - July 2020)
No Regular service
  • Regular service hours resumed July 13, 2020.
Sunshine Coast British Columbia BC Transit
(Sunshine Coast Regional Transit System)
April 6, 2020 No fares
(March 20 - May 31)
No Saturday service frequency[90]
  • Rear door boarding implemented March 19, 2020.
  • Service increased to match BC Ferries schedule effective June 15, 2020.[91]
Temiskaming Shores Ontario Temiskaming Transit No fares
(? - ?)
No Regular service
Thunder Bay Ontario Thunder Bay Transit April 6, 2020 No fares
(April 6 - July 19, 2020)
Yes
(July 24 - current)
Enhanced Sunday service level
  • Sunday schedules implemented (45 minute frequency) with earlier start times. Routes 4, 12, 16 to operate with reduced hours; route 6 cancelled.
  • Front door boarding and fare collection resumed July 20, 2020; service increased on routes 3C/3M.
Tillsonburg Ontario T:GO Transit No Full service
  • Vehicle capacity restricted to 3 riders; later increased to 10.
Timmins Ontario Timmins Transit March 18, 2020 No fares Yes
(July 23 - current)
Sunday service level
  • Rear door boarding implemented March 18, 2020.[92]
  • Service reduced to Sunday schedules effective March 26, 2020.[93]
  • Transit terminal closed to the public.
  • Service increased to Saturday levels effective June 28, 2020.[94]
Toronto Ontario Toronto Transit Commission March 23, 2020 Fares charged, however, tickets, tokens and cash are not accepted on buses.
(March 18 - July 1, 2020)
Yes
(July 2 - current)
Enhanced regular service on crowded routes; some routes cancelled
  • All downtown express and express network service cancelled except routes 900, 903 and 927.
  • All buses on route 900 disinfected after arriving at Kipling beginning early March 2020.
  • All-door boarding implemented March 18, 2020.
  • Rear-door boarding only implemented March 23, 2020.
  • Extra buses provided on higher volume routes for better physical distancing on April 1, 2020.
  • Vinyl collapsible barriers for buses installed beginning April 8, 2020.
  • Hand sanitizers installed inside the fare-paid area of all subway main entrances on April 15, 2020.
  • Certain seats marked unavailable to facilitate physical distancing beginning mid-April 2020.
  • 450 employees laid off effective May 24, 2020.[95]
  • Hand sanitizers installed on streetcars beginning June 2020.[96]
  • Receiving $404 million in funding as part of the Safe Restart Agreement[97]
  • Recalled 150 of 450 employees that were laid off in August 2020.[98]
Trenton Ontario Quinte Access March 16, 2020 No fares
(March 24 - June 30, 2020)
Yes
(July 10 - current)[99]
Reduced hours on Trenton routes; Brighton and Frankford routes cancelled
  • Scheduled routes to Brighton and Frankford cancelled effective March 16, 2020.
  • Service hours reduced on Trenton routes effective March 31, 2020.
  • Vehicle capacity restricted to 5 passengers effective April 4, 2020.
Vancouver British Columbia TransLink March 19, 2020 No fares on buses
(March 19 - May 31)


Annual fare increase deferred indefinitely

Encouraged as of May 2020
Mandatory as of August 2020
Reduced service levels
Victoria British Columbia BC Transit
(Victoria Regional Transit System)
April 5, 2020 No fares
(March 20 - May 31)
No Summer service level with additional reductions, discontinuation of late-night Friday and Saturday trips
  • Rear door boarding implemented March 19, 2020.
  • Early implementation of Spring service levels on April 5, 2020, with additional reductions and discontinuation of late-night Friday and Saturday trips.[100]
  • Summer schedules introduced May 25, 2020, without seasonal extensions to tourist attractions, and discontinuation of late-night Friday and Saturday trips.[101]
Welland Ontario Welland Transit April 10, 2020 No fares
(April 10 - June 28, 2020)
No Modified frequency
  • Local service in Port Colborne suspended effective April 10, 2020.
  • Scheduled service suspended; advanced booking required for essential trips only beginning April 13, 2020.
  • Regular route network resumed on hourly service effective June 28, 2020.
  • Route 505, 506, 508, 509 increased to half-hourly frequency from 9:30am to 6:00pm on weekdays; all other routes remain at hourly service levels.
Windsor Ontario Transit Windsor May 4, 2020 No fares Yes
(July 9 - current)
Enhanced Sunday service
  • All service suspended beginning on March 23, 2020.
  • Service resumed on April 30, 2020 at enhanced Sunday Service levels.
    • Routes 3, 3W, 7, 10, 14, 42, Tunnel Bus not operating until further notice.
  • Mandatory face masks and increase in vehicle capacity from 10 to 20 passengers effective July 9, 2020.[102]
  • Route 7 resumes service on Saturday frequency on Monday-Saturday effective July 13, 2020.
Winnipeg Manitoba Winnipeg Transit April 22, 2020 Fare charged No Enhanced Saturday service
  • Weekday schedules adjusted to enhanced Saturday service levels.
  • Express bus routes to serve all local stops.
  • Regular summer schedule resumed August 4, 2020.
Wood Buffalo Alberta RMWB Transit March 20, 2020 No fares
(March 20 - ?)
No Weekend service levels
  • Service operates using weekend schedules effective March 20, 2020; rural routes continue to use regular schedule.
Woodstock Ontario Woodstock Transit March 20, 2020 No fares
(March 20 - current)
No Regular service levels
  • Rear door boarding implemented March 20, 2020.
  • Service reduced to hourly on all routes effective April 8, 2020.[103]
  • Service increased to 30 minutes during weekday rush hours beginning May 19, 2020.[104]
  • Regular service levels resumed July 13, 2020.[105]
  • Hand sanitizers installed inside all vehicles.[105]
York Region Ontario York Region Transit March 23, 2020 Fares charged Yes
(July 2 - current)[106]
Enhanced Saturday service level
  • Initial service reduction on March 23, 2020 with cancellation of select rush-hour trips.
  • Additional service reductions implemented on April 5, 2020. Service changed to reduced weekday service or Saturday levels with earlier starts; some routes cancelled or converted to Dial-A-Ride only.[107]
  • Mandatory mask requirement and resumption of front door boarding effective July 2, 2020.
  • Four retired buses converted into mobile vaccination clinics in 2021.

Colombia

Aviation

Intercity bus/rail

Transit

  • TransMilenio (Bogota): Service reduced due to less ridership.

Germany Flag of Germany.png

Aviation

Intercity bus/rail

Transit

  • BVG (Berlin): service operated on 10-20 intervals on U-Bahn (subway), trams and buses. Some lines will operate more frequently during peak usage. U-Bahn line 55 suspended.
  • Hochbahn (Hamburg): Rear door boarding at buses, due to being unable to see tickets on board vehicles, passengers are asked to purchase tickets before boarding vehicles.
  • KVB (Cologne): Passengers use rear doors for entry, with automatic opening of doors. Customer centers are closed.
  • MVG (Munich): Where technically possible, doors will be operated by driver instead of door buttons, reducing touch surfaces. Vehicles are entry through rear doors only.
  • VGF (Frankfurt): Service frequencies added to buses and trains to accomodate social-distancing requirements. Service returns to summer and holiday schedule. Night service suspended. Sunday timetables apply to both Saturdays and Sundays.

India Flag of India.png

Aviation

Intercity bus/rail

Transit

Republic of Ireland Flag of Ireland.png

Aviation

Intercity bus/rail

  • Bus Éireann and Expressway: City and town services on some lines will change to a Saturday service, weekdays, effective April 1, 2020.
  • Iarnród Éireann: Waterford to Limerick Junction and Limerick to Ballybrophy (via Nenagh) suspended from March 30. Extra cars will be offered on trains to maximize social-distancing.

Transit

  • Dublin Bus: Saturday schedule operated on Weekday services, effective from April 1, 2020.

Russia Flag of Russia.png

Aviation

Intercity bus/rail

Transit

  • Moscow Metro: Upgraded cleaning techniques used multiple times, daily, using UV light and frequently changed filters. Some underused station entrances closed, particularily those those that are used less than fifteen times per hour. Trains will continue as scheduled, even though an eighty percent drop in usage is noted.
  • Peteburgsky Metropoliten (Petersburg Metro): Heightened disinfecting of network. Operating near as scheduled.

United Kingdom Flag of the United Kingdom.png

Aviation

Intercity bus/rail

Transit

  • Transport for London/London Underground: employee shortages may affect core service levels. In addition, exits and entrances may change, based on conditions. Request by the City of London to keep travel reserved for essential travel only.

United States Flag of the United States.png

Aviation

Intercity bus/rail

  • Buses are cleaned and disinfected daily.
  • Buses are equipped with alcohol-based sanitizer dispensers, and wipes are available for passenger use, as deemed necessary.
  • Passengers are requested to observe CDC COVID-19 prevention and treatment guidelines.
  • Significantly curtailed services on busy corridor routes, with much fewer trips.
  • Acela service suspended, with Northeast Regional trains operating in their place.
  • Regular service, with buses receiving deep cleaning daily, and sanitizing stations installed on buses.
  • Suspension of service in the north east US. Passengers are encouraged to check with Greyhound for similar services.
  • Most services on contract, either curtailed or suspended, from late-March and early-April, 2020.
  • Regular schedules
  • Service suspended for month of April.
  • Some schedules suspended, effective April 8, 2020, until further notice.
  • Many routes operating, however, with very diminished schedules offered.
  • No cross-border traffic between the United State and Canada or Mexico.
  • Service suspended, including service on the Michigan Flyer and D2A2 routes.
  • All college runs and casino runs suspended from March 23, 2020.
  • Service continues with extra cleaning of buses.
  • Service suspended.
  • Service suspended until April 30.
  • Service suspended from March 30, for at least the month of April, possibly early May, 2020.
  • Suspension of services from March 30 through April 30, 2020.
  • Many tickets are allowed credit to a "PERKS" account, for later use.
  • Heightened disinfecting of buses.
  • Statement of refusing service to any passengers showing symptoms of COVID-19, based on CDC guidelines.
  • In conjunction with U.S. Customs, all buses entering the United States will be screened at the border and any passengers traveling on an European, China, or Iran Passport and trying to enter the United States is subject to denial of entry and quarantine.
  • Temporary suspension of O'Hare Airport services, effective April 3, 2020.

Marine

  • Black Ball Ferry Line
    • Transport Canada required them to reduce 500 passengers per trip effective March 13.
    • Service canceled until Canada and USA border reopen effective on March 20, 2020.[108]
  • Clipper Navigation
    • Service canceled on March 17, 2020 to June 1, 2020.[109]
  • Washington State Ferries
    • Service to Sidney, BC cancelled 2021 along with winter schedule on all routes extended to June 20, 2020 instead of April 26; which means,
      • Fauntleroy/Vashon/Southworth routes is operating on two boat service on weekends.
      • Anacortes/San Juan Island route has few sailing and fourth vessel (inter island) is tried up on weekends. No service to Sidney, BC.[110]
    • Seattle to Bremerton and Seattle to Bainbridge Island routes went down to one boat service and all last round trips cut on central Puget Sound routes. [111]
  • Two boat returns to Seattle to Bainbridge Island route.[112]

Transit

City State Agency Date start Date end Fares Service hours Notes
San Francisco CA San Francisco MUNI 4/8/2020 Fares continue being collected.
  • Some routes have increased frequency and most routes end earlier everyday; other routes have been suspended.
  • Owl (overnight) routes are running between 10:00 pm & 5:00 am.
  • Weekend schedules have been slightly adjusted due to lower ridership.
  • Core service is in place until further notice, with all rush-hour express routes suspended.
  • Subway service suspended on all lines, until further notice. Service is being replaced with bus service.
  • Buses are running with capacity limits, with rear-door boarding implemented.
CO Bustang 03/12/2020 n/a
  • All service suspended March 29, 2020.[113]

  • Service resumed June 28, 2020
  • Seasonal Snowstang service ended early.[114]
Washington DC WMATA
  • Metrorail operates 5:00am until 9:00pm, with drastically reduced headways, due to less ridership. Weekend trains will operate 8:00am until 9:00pm.
  • 19 stations are closed while some stations close particular entrance/exits to conserve on cleaning supplies.
  • First and last rail cars of eight-car trains closed to passengers.
  • Some bus starting and ending times curtailed due to low ridership. Most routes will continue only to 11:00pm.
  • Rear door boarding only.
Ann Arbor MI AAATA 03/17/2020 Suspended until August 2, 2020 Modified service levels
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
  • Ypsilanti Transit Center and Blake Transit Center were closed beginning on March 17.
  • Routes 4 and 62 began operating on a reduced schedule on March 18. Routes 4B, 41, 63, and 98 were also suspended.
  • Effective March 26, routes 3, 4, 5, 6, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 42, 43, 44, 45, 46, and 47 service levels reduced. Routes 33, 41, 60, 62, 63, 64, 65, 66, 68, 81, 91, and 92 were also suspended.
  • Effective June 24, route 4 service has been increased to every 15 minutes during weekday peak hours and every 30 minutes other hours, and route 6 service has been increased to every 30 minutes on weekdays.
Detroit MI DDOT 03/18/2020 Suspended until March 15, 2021 Modified service levels
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
  • Service was suspended entirely for several hours on March 17 due to a driver shortage.
  • Cashier windows were closed on March 18.
  • Saturday schedules were implemented during weekdays starting on March 23. Routes 40, 42, 46, 80, 89, 92, 95, and 96 were also suspended.
  • Service on routes 40 and 46 resumed on March 30, running regular weekday schedules.
  • $2 fares were made available for rides to the Fairgrounds testing site on April 3.
  • Starting April 8, surgical masks were made available on buses for riders.
  • Starting June 8, headways were increased on 24-hour routes as a result of heavy ridership, and service on routes 42, 80, 89, 92, 95, and 96 was resumed.
  • Headway restorations effective June 11:
    • Routes 3, 4, 6, 7, 8, 10 to every 10-15 minutes
    • Routes 16 and 17 to every 25 minutes
Detroit (suburban) MI SMART 03/23/2020 Suspended until March 15, 2021 Modified service levels
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
  • Structured reduced weekday service schedules initially implemented on March 23. Routes with Saturday service operated with Saturday schedules, and route 515 was suspended.
  • Additional reductions were made on March 31, with minimum headways set at 60 minutes and alternating FAST and local routes every 30 minutes on Woodward, Gratiot, and Michigan Avenues. Commuter and park & ride routes operated only one trip in either direction. Shuttles and Farmington/Farmington Hills dial-a-ride service were suspended.
  • Effective April 8, routes 255, 430, 445, 465, 530, 562, 580, 620, 635, 805, 830, 849, and 851 were suspended and replaced with advanced reservation shuttles. The route 140 trip leaving Allen and Southfield Roads at 3:10PM was also suspended.
  • Headways were partially restored on June 8:
    • Routes 125, 261, 450/460, 461/462, 495, 510, 560, 561/563, 710 to every 30 minutes
    • Route 494 to every 45 minutes
    • Routes 415, 420, 752, 753, 756 to every 60 minutes
Flint MI MTA 04/04/2020 06/03/2020 Suspended until June 3, 2020 Schedules weekdays changed to Saturday schedule (05/18/2020)
  • All service suspended beginning on April 4.
  • Service resumed on May 18 with back door boarding and suspended fares.
  • Regional Routes resumed service on June 1.
  • Back door boarding policy was lifted on June 3.
Albany NY CDTA 03/27/2020 Weekday = Saturday schedule with modified service levels. Some routes furloughed.
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Binghamton NY BC Transit 03/23/2020 Suspended Regular service hours.
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Buffalo NY NFTA 03/27/2020
  • Suspended, with no expiration date (until further notice).
  • Return of fare collection June 29, 2020. March and April passes will be allowed in place of July pass purchases.
  • Summer schedules implemented approximately 2 months early on April 12, following a +75% drop in ridership during the pandemic.
  • On June 14 and September 6, 2020, modifications continued on some routes, including added service on routes 3, 5. 19, 20, 23, and at the time, temporary discontinuations of routes 7, 29, 54, (portion of) 55B, 68, (portion of) 69A, 75 and 79. Discontinued service resulted in ability to offer better services on routes warranting added service.
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Ithaca NY TCAT 03/27/2020 Suspended through April 9, 2020 (planned), later extended to May 23, 2020. Deep cuts to service, while maintaining basic coverage to most places served. Some routes furloughed.
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Rochester NY RGRTA 03/20/2020 Suspended to May 15, 2020. Regular service hours (§)
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
  • (§) Genesee and Wyoming county subsidiaries changed many runs temporarily to Dial-a-Ride format. (03-26-2020)
Syracuse NY CENTRO 03/24/2020 Suspended until further notice. May 8: operating on a Saturday schedule until further notice, due to lack of drivers.
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
  • (§) Some college services and parking shuttles furloughed.
  • (§) Line-run services operated with conventional (two door) transit coaches, instead of commuter coaches.
Harrisburg PA CAT 03/20/2020 Suspended Route 2, 9, 23X, 27, 81X, 82X temporarily stopped. Other routes operate with modified schedules. (April 6)
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Hazleton PA HPT 03/28/2020 Numerous changes to beginning times for many routes, and the suspension of route 15. Most routes start Monday through Saturday, between 8:00 and 9:00am. Route 90 ends, replaced by route 95.
Lancaster PA RRTA 03/23/2020 Suspended
Resumed collection of fares on August 10, 2020.
Schedules weekdays changed to Saturday schedule (03/30/2020)
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Lebanon PA Lebanon Transit 04/01/2020 Fares charged, however, temporary free transfers offered to avoid cross contamination. Temporary timing changed to each route, with some specialty services suspended.
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Pottsviille PA STS Suspension of Saturday service, with weekday service deemed essential for passengers, effective March 28, 2020. Route 47 service between Pottsville and Hometown Auction cancelled. Union Station (transfer center) closed effective April 15, 2020.
Reading PA BARTA 03/23/2020 Suspended
Resumed collection of fares on August 10, 2020.
Schedules weekdays changed to Saturday schedule (03/30/2020)
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Scranton PA COLTS 03/30/2020 Suspended Temporary furloughing of some schedules, temporarily furloughing of Saturday service. Routes 12, 18, 28, 31, 34, 41, 43, 52 sees extreme reductions to service.
Service moved to "modified Saturday service", effective July 6, 2020
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Wilke-Barre PA LCTA 03/30/2020 Suspended Curtailment of some schedules (T101, T102, 55)
  • Back door boarding implemented.
  • Social-distancing (6ft./2m) encouraged.
Olympia WA Intercity Transit 03/14/2020 Service already free Service through advanced reservation only
  • Six foot social distancing recommended
  • "This Bus is Full" headsign alert to help maintain social distancing
  • Reduced schedules starting March 14, 2020; includes curtailed evening and night service, and implementation of weekend service levels on weekdays
  • Service transitioned to an "advanced reservation only" operation effective April 13, 2020.
Seattle

(King County only)

WA King County Metro 03/23/2020 Suspended Schedule reductions including complete route cuts and trip cancellations on most routes and/or reduced hours of operation
  • Back door boarding implemented.
  • A "safety strap" being used to block front portion of bus seating areas restricting it to only those needing priority seating
Seattle

Central Puget Sound Regional (King, Pierce, and Snohomish counties)

WA Sound Transit 03/21/2020 Suspended Schedule reductions including complete route cuts and trip cancellations on most routes and/or reduced frequency for both bus and rail schedules
  • Back door boarding implemented.
  • A "safety strap" being used to block front portion of bus seating areas restricting it to only those needing priority seating

References

  1. Greyhound Canada suspends all bus routes, CTV News, published May 7, 2020.
  2. MARCH 23,2020 UPDATE TO SERVICES AND ROUTES, Maple Bus Lines, retrieved April 14, 2020.
  3. Change in Service, Maritime Bus, retrieved April 14, 2020.
  4. Ontario Northland Update on Coronavirus, Ontario Northland, retrieved July 18, 2020.
  5. Polar Bear Express Reinstatement, Ontario Northland. Archived from the original on July 3, 2020, retrieved 20 February 2021.
  6. Travelling on the Train - Polar Bear Express Reinstatement, Ontario Northland, retrieved 20 February 2021.
  7. COVID-19 Update, Red Arrow, published March 24, 2020.
  8. Important Ebus Relaunch Travel Info, eBus, retrieved July 18, 2020.
  9. Travel Advisory COVID-19 Update BC Ferries, retrieved May 8, 2020.
  10. NORTHUMBERLAND FERRIES LIMITED ANNOUNCES DELAYED START TO 2020 SEASON, Northumberland Ferries Limited, published April 17, 2020.
  11. ATLANTIC PROVINCES TRAVEL BUBBLE – EXPANDED SAILING SCHEDULE, Northumberland Ferries Limited, published June 30, 2020.
  12. FUNDY ROSE SCHEDULE CHANGES, Bay Ferries Limited, published May 5, 2020.
  13. Cancellation of the 2020 cruise season, CTMA, retrieved May 7, 2020.
  14. COVID-19 NOTICE TO PASSENGERS, CTMA, published April 30, 2020.
  15. Marine Atlantic COVID 19 questions, Marine Atlantic, retrieved May 8, 2020.
  16. Argentia Service, Marine Atlantic, published May 8, 2020.
  17. MS Chi-Cheemaun to begin ferry service for essential transportation only on June 1, 2020 under conditions of Transport Canada Interim Order Respecting Passenger Vessel Restrictions due to Coronavirus Disease (COVID-19), Owen Sound Transportation Company, published May 7, 2020.
  18. 18.0 18.1 Notice to Pelee Island Transportation Service Ferry Customers, Owen Sound Transportation Company, published April 21, 2020.
  19. The MV Trans Saint-Laurent will relaunch its season on May 18th, Traverse Rivière-du-Loup Saint-Siméon, published May 7, 2020.
  20. Face coverings mandatory on Roam Public Transit as of July 13, 2020, Bow Valley Regional Transit Services Commission, retrieved July 18, 2020.
  21. Roam Service Reductions, Roam, retrieved April 14, 2020.
  22. COVID-19 Notices, Barrie Transit, retrieved April 3, 2020.
  23. 23.0 23.1 23.2 23.3 BC Transit enhancing safety measures to allow for front door loading and regular fare collection, BC Transit, published May 4, 2020.
  24. Belleville Transit has Temporarily Transitioned to On-Demand Services Only, City of Belleville, published March 30, 2020.
  25. Baldwin, Derek. “Quinte municipalities in line for $9.5M in COVID-19 relief money.” Intelligencer, 12 August 2020.
  26. The free ride is over: BWG Transit fares resume March 15, Bradford Today, published February 26, 2021.
  27. 27.0 27.1 Face coverings required as Brantford Transit to move to 20-passenger maximum, City of Brantford, published July 15, 2020.
  28. Transit Terminal Update, City of Brantford, published March 21, 2020.
  29. Brantford Transit to Implement Rear Door Access Only, City of Brantford, published March 24, 2020.
  30. Covid-19 Service Update - Hourly Service and NWIA Shuttles, City of Brantford, published March 31, 2020.
  31. 31.0 31.1 Essential Services: COVID-19, City of Brockville, retrieved April 14, 2020.
  32. Transit Resumes Regular Services, City of Brockville, published June 24, 2020.
  33. “City of Burlington will receive $6M in Federal and Provincial Emergency Funding this Fall.” City of Burlington, 12 August 2020
  34. May 2020 Service Changes, Calgary Transit, published April 30, 2020.
  35. Return to Front Door Boarding, Calgary Transit, published July 1, 2020.
  36. Cape Breton Transit amends schedules and alters bus seating, Cape Breton Post, published March 22, 2020.
  37. CKTransit Service Notice for Essential Travelers, Municipality of Chatham-Kent, published April 9, 2020.
  38. Cold Lake Transit to resume regular hours, City of Cold Lake, published June 25, 2020.
  39. BC Transit and the Comox Valley Regional District implement service changes, BC Transit, published April 3, 2020.
  40. Durham Region Transit announces additional service changes beginning June 8, Durham Region Transit, published May 25, 2020.
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