Kobayashi Posted October 25, 2021 Report Share Posted October 25, 2021 Saw the website and didn’t update any individual route maps from the old site which still shows the pre-Feb/21 Bellamy map, and no updated maps for 70, 121, 938, 943, 960 and 968. Its also missing service summaries, tenders and bids, the search bar and the Coupler magazine. How long until they fix the whole website? Link to comment Share on other sites More sharing options...
nfitz Posted October 25, 2021 Report Share Posted October 25, 2021 Just now, Xtrazsteve said: I'm pretty sure accessibility doesn't mean making it neat and have everything clustered on the screen at the same time, which was the problem with the old site. This site is designed to make it easier for people with vision loss to read and for blind people to use Text To Speech services. The old site was created with a structure of the early 2000s which was badly outdated. Scripting is limited. Schedules, route stops and route maps were all on separated pages. They meant they had to update thousands of pages to simply add a new route to the sidebar. This modern site simply requires an update to one place with all routes linking to it. This site does have badly outdated info and issues that hopefully the can sort out in a month or so. The schedules are hardly to read as you can't easily distinguish each branches as they are no longer coloured. I'm pretty sure accessibility means making it accessible. The problem here doesn't seem to be vision issues versus non-vision issues. It seems to be making a website so it only works well for telephones - which is cost saving. It should be easy enough to make a website that works better for those with no vision problems, that also works well when the font size is increased (which I certainly do from time to time with my increasing old-age related vision problems), and is also screen readable. Link to comment Share on other sites More sharing options...
smallspy Posted October 25, 2021 Report Share Posted October 25, 2021 11 hours ago, nfitz said: That's just absurd. I'm not sure how TTC can be reducing the accessibility of their website, simply to save some $ maintaining it. I thought there was a move towards increased accessibility - not away from it. What in the sweet hell are you talking about? The advantage of a unified website design - such as the TTC's new site - is that it can be easily customized to the device being used. The information that it is displaying is the exact same regardless of what is being used to display it. (For the record, the last site also featured this.) We get it....you don't like change. But to claim that it is somehow "less accessible" is nothing short of bonkers. Dan 1 Link to comment Share on other sites More sharing options...
nfitz Posted October 25, 2021 Report Share Posted October 25, 2021 3 hours ago, smallspy said: We get it....you don't like change. But to claim that it is somehow "less accessible" is nothing short of bonkers. I'm finding it far more difficult to find stuff. How is noting that it's less accessible to me, bonkers? I just looked on my Android. Looks worse on there too ... little to see when you open, and then you have to scroll past a massive TripLinx (why??) box. 1 Link to comment Share on other sites More sharing options...
MK78 Posted October 25, 2021 Report Share Posted October 25, 2021 I found I had to zoom out to 50% on my iPhone for the site to be somewhat useable. It's just way too huge by default, and I have a large screen iPhone 12 Pro Max. 1 Link to comment Share on other sites More sharing options...
smallspy Posted October 26, 2021 Report Share Posted October 26, 2021 20 hours ago, nfitz said: I'm finding it far more difficult to find stuff. How is noting that it's less accessible to me, bonkers? I just looked on my Android. Looks worse on there too ... little to see when you open, and then you have to scroll past a massive TripLinx (why??) box. Finding something harder to use because it is different that what you are used to is not "less accessible". Dan Link to comment Share on other sites More sharing options...
nfitz Posted October 26, 2021 Report Share Posted October 26, 2021 6 hours ago, smallspy said: Finding something harder to use because it is different that what you are used to is not "less accessible". It's not because it's different than what I'm used to. The previous upgrade was very different than what I was used to; it was much more accessible, I found it easier to use, and I applauded it. This is different, and, by definition, is less accessible - it's not as easy to access the information I want. Link to comment Share on other sites More sharing options...
TTC Guy Posted October 26, 2021 Report Share Posted October 26, 2021 On 10/20/2021 at 11:17 PM, Tom1122 said: I went out to try to ride the automated bus shuttle out of Rouge Hill between 2:00 and 2:30 but the bus didn't show up. Is they still running the automated bus shuttle? Also, any chance it would be out Sunday? It will be out on Sundays in the future, not sure about this Sunday though, but on the page it also says passenger service won't start until late October-early November Link to comment Share on other sites More sharing options...
BusDude Posted October 27, 2021 Report Share Posted October 27, 2021 Has anyone else stopped receiving e-alerts ever since the new website came out? I haven't gotten any since Sunday Link to comment Share on other sites More sharing options...
PrimeTio Posted October 28, 2021 Report Share Posted October 28, 2021 McNichol will be operating 21 Brimley and 506 Carlton starting late November, according to some sources. Link to comment Share on other sites More sharing options...
blue.bird.fan Posted October 28, 2021 Report Share Posted October 28, 2021 On 10/27/2021 at 12:40 PM, BusDude said: Has anyone else stopped receiving e-alerts ever since the new website came out? I haven't gotten any since Sunday You need to reset your password on the new website to resume receiving them. Link to comment Share on other sites More sharing options...
Orion VI Posted October 30, 2021 Report Share Posted October 30, 2021 TTC has been hit with a ransomware attack, similar to ones that have been hitting many North American transit agencies frequently in the last year. From the article: "According to the TTC, they experienced loss of their Vision system which is used to communicate with vehicle operators, forcing them to use a backup radio system. They also lost vehicle information used to update trip planning apps and Wheel-Trans bookings were unavailable. Internal email service was also affected." https://toronto.citynews.ca/2021/10/29/ttc-says-it-was-the-victim-of-ransomware-attack/ 1 Link to comment Share on other sites More sharing options...
sdgta2008 Posted October 30, 2021 Report Share Posted October 30, 2021 15 hours ago, Orion VI said: TTC has been hit with a ransomware attack, similar to ones that have been hitting many North American transit agencies frequently in the last year. From the article: "According to the TTC, they experienced loss of their Vision system which is used to communicate with vehicle operators, forcing them to use a backup radio system. They also lost vehicle information used to update trip planning apps and Wheel-Trans bookings were unavailable. Internal email service was also affected." https://toronto.citynews.ca/2021/10/29/ttc-says-it-was-the-victim-of-ransomware-attack/ First STM, then STO, now the TTC.... I'm not liking this pattern. Link to comment Share on other sites More sharing options...
nfitz Posted October 30, 2021 Report Share Posted October 30, 2021 3 hours ago, sdgta2008 said: First STM, then STO, now the TTC.... I'm not liking this pattern. The pattern seems to be alphabetical - but are they spelling it out, or just using the abbreviation. If the former, than Translink should watch out! If not, then Victoria is next. Link to comment Share on other sites More sharing options...
TTC103 Posted October 30, 2021 Report Share Posted October 30, 2021 10 minutes ago, nfitz said: The pattern seems to be alphabetical - but are they spelling it out, or just using the abbreviation. If the former, than Translink should watch out! If not, then Victoria is next. Translink was hit last year Link to comment Share on other sites More sharing options...
MK78 Posted October 30, 2021 Report Share Posted October 30, 2021 I'm wondering what are the chances that they can have VISION/NEXTBUS working for Monday morning service... 1 Link to comment Share on other sites More sharing options...
nfitz Posted October 30, 2021 Report Share Posted October 30, 2021 41 minutes ago, MK78 said: I'm wondering what are the chances that they can have VISION/NEXTBUS working for Monday morning service... That would be nice - but I'd think the biggest issue is that Wheel-Trans can't book rides. I'm surprised (no .. I'm not really) that there isn't a service alert out there for the Wheel-Trans and Nextbus issues. I don't see how the TTC CIO doesn't get fired after this, when other agencies were already hit. Bad enough that they weren't good enough to stop something getting in. How wasn't the entire thing not resetable by going to a backup overnight? Link to comment Share on other sites More sharing options...
MK78 Posted October 30, 2021 Report Share Posted October 30, 2021 I'm hearing some dispatch to bus transmission on the normal "channels" like is usually the case on VISION here in the east end, but the fallback channel is still being used, so maybe it's slowly being brought back. But yeah, the Wheel-Trans situation is not pretty if people can't book it. Edit: nevermind, I just heard it's still down. and those transmissions have stopped, so maybe they are trying to cobble something together. Link to comment Share on other sites More sharing options...
Doppelkupplung Posted October 30, 2021 Report Share Posted October 30, 2021 5 hours ago, sdgta2008 said: First STM, then STO, now the TTC.... I'm not liking this pattern. 2 hours ago, nfitz said: The pattern seems to be alphabetical - but are they spelling it out, or just using the abbreviation. If the former, than Translink should watch out! If not, then Victoria is next. By the same logic they could be heading westbound lol 1 1 Link to comment Share on other sites More sharing options...
Shaun Posted October 31, 2021 Report Share Posted October 31, 2021 18 hours ago, MK78 said: I'm hearing some dispatch to bus transmission on the normal "channels" like is usually the case on VISION here in the east end, but the fallback channel is still being used, so maybe it's slowly being brought back. But yeah, the Wheel-Trans situation is not pretty if people can't book it. Edit: nevermind, I just heard it's still down. and those transmissions have stopped, so maybe they are trying to cobble something together. I guess they don't have a backup system? Link to comment Share on other sites More sharing options...
Bus_Medic Posted October 31, 2021 Report Share Posted October 31, 2021 3 hours ago, Shaun said: I guess they don't have a backup system? There’s a backup voip system within vision, but this was so catastrophic that it was taken out too. 1 Link to comment Share on other sites More sharing options...
MK78 Posted November 1, 2021 Report Share Posted November 1, 2021 Well I hope heads will roll for whoever implemented and "secured" the system. I still wonder if it had anything to do with the TTC site being redone just days earlier, and a vulnerability was exploited to get deep into the core. 2 Link to comment Share on other sites More sharing options...
Bus_Medic Posted November 1, 2021 Report Share Posted November 1, 2021 19 hours ago, MK78 said: Well I hope heads will roll for whoever implemented and "secured" the system. I still wonder if it had anything to do with the TTC site being redone just days earlier, and a vulnerability was exploited to get deep into the core. No. Link to comment Share on other sites More sharing options...
TTC103 Posted November 1, 2021 Report Share Posted November 1, 2021 45 minutes ago, Bus_Medic said: No. The TTC makes degraded mode working look normal. Link to comment Share on other sites More sharing options...
Orion VI Posted November 1, 2021 Report Share Posted November 1, 2021 22 hours ago, MK78 said: Well I hope heads will roll for whoever implemented and "secured" the system. I still wonder if it had anything to do with the TTC site being redone just days earlier, and a vulnerability was exploited to get deep into the core. From what I gather, Not in this case, but not impossible in other scenarios. The TTC sets up their servers a bit differently from other local agencies; they keep their website servers and general comms servers separate. The website is in what's called a DMZ, ie. a highly protected (more beefy than normal) seperate server that has no links to the rest of the TTC's network, not even physically. If you noticed, the TTC website never really went down, as where VISION, tracking, general comms went down, as they're in seperate servers. The DMZ had to be opened and closed to patch the new website, not the general servers, meaning that it was a coincidence. However, if someone inside the TTC wanted to wreak havoc on the DMZ server AND the other servers at once, that is possible, but one cannot cause the other. Link to comment Share on other sites More sharing options...
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