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Société de transport de Laval

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On ‎10‎/‎29‎/‎2018 at 3:34 PM, ADB said:

Xcelsior CHARGE visiting Laval.

STL's first flyer (PTP) with a Winnipeg-built product. For STM, the first since the 10 not-fondly-remembered D700As of 1971 that made Flyer a dirty word there.

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I have a good customer service story from the STL:

Back in the fall, I sent the STL a message asking for a new 2018 system map.  They told me that they did not have any in stock yet but the map was available online.  Oh well, no big deal, I thought, and I planned to contact them again in the spring.

Imagine my surprise this morning when I checked my e-mail and saw that the the STL had sent me a follow-up e-mail telling me that printed maps were now available and asking if I was still interested!  Of course, I told them, and I gave them my address, so now I'll be waiting patiently by my mailbox for my new map to arrive. ^_^

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