Jump to content
ORION

PRESTO - GTA Discussion

Recommended Posts

That's no how presto works. It's stupid and the rider must tap off on GO readers. Other TA readers would no be able to calculate cost and does not read GO transit trips. E.g. A Miway reader reads only the Miway portion of the storage in the presto card. It does not conclude a GO transit trip. By tapping off a GO reader, it leaves a note on the card for other TAs with GO co-fares.

Unfortunately, the missed tap off can only be written to the card when you tap the card on a GO reader. The problem with any changes made without the card (via phone support or internet) aren't instantly loaded onto the card. Since they have no idea when and where you'll tap next, they do not want to (or couldn't) load all the changes for your card on all the readers across the GTAH and Ottawa. 

Share this post


Link to post
Share on other sites

I hope someone can answer this... I loaded a monthly passon my Presto for March for the first time, I anticipate more travel this month for various things...

But I have a question, do you always have to tap, say you get on a POP streetcar route and you board a rear entrance and the reader is out of service there and there are too many people to squeeze thru to get to the next reader... What happens when you encounter a fare inspector? Do they care if you didn't tap, even though you have the monthly pass loaded?

Of course I will always tap whenever possible, one of the pluses of Presto is the accurate count of ridership that the TTC needs for its reports & forecasting.

Also, are the trips still recorded on the Presto site? I'd like to know at the end of the month to see how much I used vs if I were to pay per ride. If so, do fare payments still register as $3 and valid transfers as $0?

Share this post


Link to post
Share on other sites
4 hours ago, MK78 said:

I hope someone can answer this... I loaded a monthly passon my Presto for March for the first time, I anticipate more travel this month for various things...

But I have a question, do you always have to tap, say you get on a POP streetcar route and you board a rear entrance and the reader is out of service there and there are too many people to squeeze thru to get to the next reader... What happens when you encounter a fare inspector? Do they care if you didn't tap, even though you have the monthly pass loaded?

Of course I will always tap whenever possible, one of the pluses of Presto is the accurate count of ridership that the TTC needs for its reports & forecasting.

Also, are the trips still recorded on the Presto site? I'd like to know at the end of the month to see how much I used vs if I were to pay per ride. If so, do fare payments still register as $3 and valid transfers as $0?

It's just like the two hour transfer situation whenever you're riding VIVA at at a VIVAstation or stop. Like the transfer, it's already applied, so it doesn't really matter.

They'll still check using their handheld PRESTO device, but seeing how there's a pass/transfer applied, you're perfectly safe.

And yes, the PRESTO website still displays your transactions and activities, from fares deducted to transfers.

  • Thanks 1

Share this post


Link to post
Share on other sites
On 2/27/2018 at 6:00 PM, Kelvin3157 said:

And yes, the PRESTO website still displays your transactions and activities, from fares deducted to transfers.

Well, I dunno... Two days into my March monthly pass usage, every tap is listed as " Transit Pass Payment " with a cost of $0.00. Both what would be regular fare payments, as well as transfers.

This kinda sucks for figuring out if you got your money's worth at the end of the month. Will have to export the CSV and manually go thru the timestamps and discard ones within 2 hours of an initial tap.

Share this post


Link to post
Share on other sites

Hopefully this is some maintenance or some other glitch, my entire history is not visible today (Sunday March 4th).

Anyone else seeing the same thing?

Share this post


Link to post
Share on other sites
1 hour ago, MK78 said:

Hopefully this is some maintenance or some other glitch, my entire history is not visible today (Sunday March 4th).

Anyone else seeing the same thing?

It works on my end

Share this post


Link to post
Share on other sites

yeah it is working now, and wasn't working in the morning when I first tried it, then when I posted a couple hours ago.

Share this post


Link to post
Share on other sites

Another thing, why does it take so long for taps made on some Presto gates to show up? I was missing a tap from Greenwood Station since March 1st, it only appeared today.

Share this post


Link to post
Share on other sites
14 minutes ago, MK78 said:

Another thing, why does it take so long for taps made on some Presto gates to show up? I was missing a tap from Greenwood Station since March 1st, it only appeared today.

Probably a byproduct of the software capacity problems.

http://www.metronews.ca/news/toronto/2018/01/27/ttc-struggling-with-presto-fare-gate-capacity.html

Share this post


Link to post
Share on other sites
1 hour ago, MK78 said:

Another thing, why does it take so long for taps made on some Presto gates to show up? I was missing a tap from Greenwood Station since March 1st, it only appeared today.

Well this happened on a MiWay bus, it didn't update, and I ended getting charged for Oakville as well as it didn't count the transfer from the MiWay bus

Notice the large balance gap

over.PNG

Still haven't gotten my money back

Share this post


Link to post
Share on other sites
15 hours ago, 63 Ossington said:

Ah, yeah, I recall reading something about it...

This Presto rollout on the TTC has been quite a fustercluck. And many more challenges to go, I think they will probably have to push back the discontinuing of legacy fare media. I have yet to see a single of those Presto vending machines in any of the East end stations that I frequent. Greenwood has had the wiring set up for it since they put in the fare gates last year, they're just dangling from the ceiling.

Share this post


Link to post
Share on other sites

Hey, so I'm kind of new to Presto I bought one the last time I visited Toronto from one of the newsstands in the subway. But I'm just curious as to what happens if I were to tap in at Niagara Falls and ride all the way to Toronto Union Station and then Tap out even though I doubt my card has enough money for such a trip. Would I get a fee added to my card, or would the balance go into the negatives, or would I get rejected at the transfer point?

Share this post


Link to post
Share on other sites
29 minutes ago, I Alam said:

Hey, so I'm kind of new to Presto I bought one the last time I visited Toronto from one of the newsstands in the subway. But I'm just curious as to what happens if I were to tap in at Niagara Falls and ride all the way to Toronto Union Station and then Tap out even though I doubt my card has enough money for such a trip. Would I get a fee added to my card, or would the balance go into the negatives, or would I get rejected at the transfer point?

It will go into overdraft (into negatives) if you registered your card

Share this post


Link to post
Share on other sites
40 minutes ago, I Alam said:

If what if it's unregistered? 

Then it won't work, considering unregistered cards could be held responsible for losses, and they wouldn't know who tapped it into overdraft.

From the PRESTO website:

Quote

PRESTO card users who have created a My PRESTO Account have the benefit of taking one trip when the cost of the trip exceeds the balance on the card. If you hit a negative balance, you will be charged a $0.25 fee the next time you load your card.

GO Transit customers can only go into a negative balance if you start your trip with at least $5.30 on your card.

 

Share this post


Link to post
Share on other sites
1 hour ago, Kelvin3157 said:

Then it won't work, considering unregistered cards could be held responsible for losses, and they wouldn't know who tapped it into overdraft.

From the PRESTO website:

 

So would that mean I'd have to register my card before I can use it?

Share this post


Link to post
Share on other sites
2 minutes ago, I Alam said:

So would that mean I'd have to register my card before I can use it?

You still can use it without registering, but if you register your card, more benefits and advantages are available, such as saving your balance in case you lose your card, card activity, loading passes or money online.. etc 

  • Like 1
  • Thanks 1

Share this post


Link to post
Share on other sites

So I exported my final TTC March Presto numbers, I wanted to figure out the error rate of the Presto GPS...

I only counted ones that were really off or just "0". too, there were a few that were 1 or 2 stops off, which I find adequately accurate.

So on 78 recorded taps, its a staggering 23% error rate on the location. Pretty nuts.

If I see Brad Ross at Greenwood Station, I'll have to ask him, heh... He must live in the area cuz I've seen him there many times entering the subway before 8am.

Share this post


Link to post
Share on other sites

Hey I have a couple more questions about Presto. I would really appreciate if someone could answer these for me.

1) How long does it generally take for spefically for Go buses/trains && TTC buses to update for TVM refills?

2) Is there a TVM at Niagara Falls?

3) When transferring between trains at Union Station, do I have to tap my card at Union or do I only tap off at the end or my train journey?

Share this post


Link to post
Share on other sites
3 hours ago, I Alam said:

Hey I have a couple more questions about Presto. I would really appreciate if someone could answer these for me.

1) How long does it generally take for specifically for Go buses/trains && TTC buses to update for TVM refills?

2) Is there a TVM at Niagara Falls?

3) When transferring between trains at Union Station, do I have to tap my card at Union or do I only tap off at the end or my train journey?

1.) TVM/Station loads are instant ( Meaning you can tap on the next bus/train and whatever you loaded will be there (NO 24/48 Hr wait) )  

2.) According to  this page , Theres no Tvm at Niagara Falls Stn only a Ticket counter.

3.) If your Transferring between the GO and TTC you Tap Off  GO then tap on the TTC (You only pay $1.50 to get on the TTC)

      For a continuous trip on GO , see below.

Quote

From Prestocard.ca

Tap the PRESTO device each time you board a bus or at the station before you board your train. Tap again when you exit.

GO Transit fares are calculated based on distance travelled. If you forget to tap at the end of your trip, you will be charged the fare to the furthest destination on the line you’re travelling. Your card will be charged automatically the next time you tap.

There is a 3 hour travel window to complete your GO trip. Transfer credits will be automatically applied when transferring between GO Buses, from GO Buses to GO Trains, or from GO Trains to GO Buses. Transfers between GO Transit and other participating systems must also occur within 3 hours.

 

Hope this helps.

  • Like 1

Share this post


Link to post
Share on other sites
5 hours ago, Oc4526 said:

1.) TVM/Station loads are instant ( Meaning you can tap on the next bus/train and whatever you loaded will be there (NO 24/48 Hr wait) )  

2.) According to  this page , Theres no Tvm at Niagara Falls Stn only a Ticket counter.

3.) If your Transferring between the GO and TTC you Tap Off  GO then tap on the TTC (You only pay $1.50 to get on the TTC)

      For a continuous trip on GO , see below.

 

Hope this helps.

Ahh thanks

I’m assuming the ticket counter cna reload the card for me. 

Also what if I’m transferring between go trains at Union Station not the TTC.

Share this post


Link to post
Share on other sites
41 minutes ago, I Alam said:

Ahh thanks

I’m assuming the ticket counter cna reload the card for me. 

Also what if I’m transferring between go trains at Union Station not the TTC.

Don't tap at Union when transferring between Trains, just tap off at your final destination.

  • Like 1

Share this post


Link to post
Share on other sites
2 hours ago, I Alam said:

Ahh thanks

I’m assuming the ticket counter cna reload the card for me. 

 

Correct.

 

  

  • Like 1

Share this post


Link to post
Share on other sites
3 hours ago, dj.surf.lfs said:

Don't tap at Union when transferring between Trains, just tap off at your final destination.

 

1 hour ago, Oc4526 said:

Correct.

 

  

Ah thanks for the help. It seems the fare structure is much simpler than I thought.

Share this post


Link to post
Share on other sites

 

11 minutes ago, I Alam said:

 

Ah thanks for the help. It seems the fare structure is much simpler than I thought.

No problem :-) you can Calculate your fare here (Make sure to click the Presto option.) 

  • Like 1

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...