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Can't wait to hear the reason for this accident: http://www.cbc.ca/ne...atal-crash.html

Hopefully management doesn't call the driver and blurt out: "is the bus okay?" without asking if he or she is okay. They've done this to drivers in two accidents that I know of. Sad.

The last I heard about it, the driver of the car crossed the centre-line during heavy rain and went right into the bus.

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The last I heard about it, the driver of the car crossed the centre-line during heavy rain and went right into the bus.

Ouch! Well hopefully the company worries more about the driver, passengers and family of the other driver than they do about the condition of the bus.

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Hey buschic, saw your CBC footage the other night and the response from Mike Cassidy was the typical smug, don't give a sh*t about the common folk crap he also uses with his employees. Don't let them get away with trying to look like they are the good guys in this battle.

Maritime Bus / Coach Atlantic is slowly coming apart thanks to management's actions. Their maintenance director gave his two week notice a month ago and Cassidy told him to clear out his office that day, never mind the offer to work two more weeks. Then another driver quit the Antigonish route and headed back to Alberta for work and another tried to give his two weeks notice and was fired when he called them.

I hate to see public transportation fail but Cassidy's companies are worse than WalMart when it comes to dealing with employees and clients. Best thing that could happen is for the NSURB to start pulling over their coaches for spot inspections and not give them a way out of making sure the fleet is fit for the road. 606 & 607 are two coaches that should be pulled off NS highways.

One thing you might not realise is that the two daily trips based out of Halifax to Moncton are used by Maritime to move coaches that need major repairs to the Moncton shop. This is why the passenger experience is less than ideal along the route. Take a close look at the tires - that is one big reason to send buses to Moncton since the Halifax garage doesn't do tires. Then they expect the driver to switch coaches during their unpaid lunch hour, usually meaning a crosstown trip to get fuel.

Hi JC.

Sorry for not replying sooner, I have been extremely busy doing a massive amount of Volunteering around town..

I am very well aware of the HFX-MONCTON, runs being "repair" trips..

I have the private number for the reporter of the Segment I did, He is watching with fascination the events unfold, We had a great talk during the almost 2 hours we were doing the shoot, in/around the HFX term, he noticed the lack of signage & lack of available paper schedules as well as I showed him the difference between tickets, of Acadian & MB, He was shocked to hear about 606, yep, I even told him to check the FB pages every few days, for the massive amount of complaints, as well as several other sites/blogs, that exist..

He had spoken with MB before me, he was also going to call MB after our shoot, to discuss my comments, I asked him to ask the MB people 3 questions.

1: Why are you allowing UNHEATED buses to carry passengers travelling 7+ hours in the middle of the winter.

2: Why are only 3 buses decaled, WHY are so many of your buses in such shoddy condition.

3: Why is your "call center" such a complete joke, rarely answers their phone, is clueless about ticketing issues, 4: Why do they sell people in wheelchairs (not me) tickets at the counter (without telling them there are NO accessible buses), then when the day comes, when the person realizes that they CANT travel, due to accessibility, REFUSE to refund entire ticket, trying to BLAME the customer for the problems...

5: the situation at Moncton & several other places, makes it impossible for totally blind people to travel on their own, no one is at the station/transfer point, explaining or letting that person know when their connecting bus is there, or escort them to the front door of the bus (such customer service is normal for other bus companies, including greyhound, mega, CC, C.USA, GO), 37 reports in just the last 3 months alone, have been received by the 2 advocey organizations I am deeply involved in, of blind passengers being harrassed at stations & in 2 cases almost being run over at Moncton!, I know the situation in moncton is difficult, but SOMEONE needs to be HELD ACCOUNTABLE, for these issues.. NO ONE at MB is or wants to be..

5: Why is there RARELY any toilet paper or hand sanitizer in the bus bathroom, espicially the ones going between halifax/moncton, Moncton/Trois-Riveres, Moncton/Fredricton/St John. I have even seen people, when in the gas station in Truro or Oxford, ask the attendent for a few rolls of T.P.. I also know of bus drivers on several occaisions buying a small package of T.P with their own money, thats pathetic!

6: Why have you still not found a stop location for Dartmouth? your agents have been promising a new spot for 3 months, after you were kicked out of the old one.. their are plenty of gas station parking lots that would be suitable, even the old sobey's parking lot in highfield, also theres a huge lot going in beside the Needs store, across from the old Highfield MT terminal/Highfield library..

7: IMO, your only in the bus transit business for the profit, not to truly care about moving PEOPLE, many of your customers have no chice but you, why do you love to 'screw them over'? you KNOW you are the only way to get places in many areas, you know that you have the maritimes all to yourself, WHY are you so 'third rate' about your service & quality of customer service..

8: Your station staff, at St John, are phenominal, also the staff at Halifax, for the most part, are usually clueless, except one woman, who is amazing, but Moncton, yeah their 1 staff member, (I'd like to personally deal with),, why didnt you train your staff better, to deal with people with special needs, to not just wave a paper & yell at a totally blind persons face when they miss their bus at Moncton, because they couldent find it through the massive throng of people, 20 mins later, when they come to you, honestly very upset, asking for advice on what to do, also when approached by a VIA staff member, who is offering assistance, tell her to "F.O, & go away" while you ""deal with this incompetent idiot who is too stupid to bring a sighted person & how blind people shouldent travel alone & how they should be locked away from public view"" <- Exact words heard on a digital recording, recorded by the customer, in frustration of the situation & to be able to play back the information provided, later on to remember directions, when needed.. (( this person was NOT me, but a good friend, who was coming to Halifax to see some friends & look for a place to live))

9: Your "tickets" that are printed in Halifax, are unreadable by most people, completely illegible to those with even minor vision impairment, why didnt you make a more concerted effort, than a simple computer printer? unless you really are a third rate service?

10: Why did you turn away offers from 2 different bus companies to 'lease to own' accessible buses? both of these companies, understand that your a small outfit, understood the costs associated, were more than willing to help you train drivers on said buses & even send 2 of their expierenced drivers as well as 2 motor coach tech's, to you on loan for 2 months after getting said buses, at no extra charge?

The questions were asked, but most answers were "no comment"

So, Thoughts????

JC, you can send me PM's with any ideas you want left off board, or anyone can for that matter, as I'm not letting this issue "fade into blackness" I'm keeping a VERY close watch on MB, have many people encouraging me to do this & keep it up, till my wheels are planted on that accessible coach.

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As somebody who has never once used Maritime Bus, I find this horrendous... absolutely despicable. Needless to say I don't think I will ever be giving them any of my business... I would not want to be in a life situation where I had to rely on such an incredibly terrible service.

It's really and truly sad the cuts that VIA Rail have made, not just recent reductions in service to the Ocean, but the cuts back in the early 90s as well, gutting passenger service throughout the maritime provinces.

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Fare-wise it's really not that much more expensive, but keep in mind the Ocean doesn't go to places like Fredericton or Saint John, and there's now what 3 trips per week? So even if your destination is along the route, they've pretty much made it useless with the new schedule.

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Hey buschic,

I'm taking Monday as a day to catch up on internet stuff so let me reply then. I'll likely post right here, where everyone can read it since the fantastic management at Maritime Bus / Coach Atlantic have decided to fight my claims made to the Federal Labour Board and Canadian Human Rights Commission. I have nothing to hide and did nothing wrong except to demand my entitlement to be paid when responsible for and behind the wheel of their coaches and to be accommodated due to a medical issue. This is one battle where Mike Cassidy's reputation as a fine businessman and being married to a PEI politician isn't going to help him out.

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Hi JC.

Sorry for not replying sooner, I have been extremely busy doing a massive amount of Volunteering around town..

I am very well aware of the HFX-MONCTON, runs being "repair" trips..

I have the private number for the reporter of the Segment I did, He is watching with fascination the events unfold, We had a great talk during the almost 2 hours we were doing the shoot, in/around the HFX term, he noticed the lack of signage & lack of available paper schedules as well as I showed him the difference between tickets, of Acadian & MB, He was shocked to hear about 606, yep, I even told him to check the FB pages every few days, for the massive amount of complaints, as well as several other sites/blogs, that exist..

He had spoken with MB before me, he was also going to call MB after our shoot, to discuss my comments, I asked him to ask the MB people 3 questions.

1: Why are you allowing UNHEATED buses to carry passengers travelling 7+ hours in the middle of the winter.

2: Why are only 3 buses decaled, WHY are so many of your buses in such shoddy condition.

3: Why is your "call center" such a complete joke, rarely answers their phone, is clueless about ticketing issues, 4: Why do they sell people in wheelchairs (not me) tickets at the counter (without telling them there are NO accessible buses), then when the day comes, when the person realizes that they CANT travel, due to accessibility, REFUSE to refund entire ticket, trying to BLAME the customer for the problems...

5: the situation at Moncton & several other places, makes it impossible for totally blind people to travel on their own, no one is at the station/transfer point, explaining or letting that person know when their connecting bus is there, or escort them to the front door of the bus (such customer service is normal for other bus companies, including greyhound, mega, CC, C.USA, GO), 37 reports in just the last 3 months alone, have been received by the 2 advocey organizations I am deeply involved in, of blind passengers being harrassed at stations & in 2 cases almost being run over at Moncton!, I know the situation in moncton is difficult, but SOMEONE needs to be HELD ACCOUNTABLE, for these issues.. NO ONE at MB is or wants to be..

5: Why is there RARELY any toilet paper or hand sanitizer in the bus bathroom, espicially the ones going between halifax/moncton, Moncton/Trois-Riveres, Moncton/Fredricton/St John. I have even seen people, when in the gas station in Truro or Oxford, ask the attendent for a few rolls of T.P.. I also know of bus drivers on several occaisions buying a small package of T.P with their own money, thats pathetic!

6: Why have you still not found a stop location for Dartmouth? your agents have been promising a new spot for 3 months, after you were kicked out of the old one.. their are plenty of gas station parking lots that would be suitable, even the old sobey's parking lot in highfield, also theres a huge lot going in beside the Needs store, across from the old Highfield MT terminal/Highfield library..

7: IMO, your only in the bus transit business for the profit, not to truly care about moving PEOPLE, many of your customers have no chice but you, why do you love to 'screw them over'? you KNOW you are the only way to get places in many areas, you know that you have the maritimes all to yourself, WHY are you so 'third rate' about your service & quality of customer service..

8: Your station staff, at St John, are phenominal, also the staff at Halifax, for the most part, are usually clueless, except one woman, who is amazing, but Moncton, yeah their 1 staff member, (I'd like to personally deal with),, why didnt you train your staff better, to deal with people with special needs, to not just wave a paper & yell at a totally blind persons face when they miss their bus at Moncton, because they couldent find it through the massive throng of people, 20 mins later, when they come to you, honestly very upset, asking for advice on what to do, also when approached by a VIA staff member, who is offering assistance, tell her to "F.O, & go away" while you ""deal with this incompetent idiot who is too stupid to bring a sighted person & how blind people shouldent travel alone & how they should be locked away from public view"" <- Exact words heard on a digital recording, recorded by the customer, in frustration of the situation & to be able to play back the information provided, later on to remember directions, when needed.. (( this person was NOT me, but a good friend, who was coming to Halifax to see some friends & look for a place to live))

9: Your "tickets" that are printed in Halifax, are unreadable by most people, completely illegible to those with even minor vision impairment, why didnt you make a more concerted effort, than a simple computer printer? unless you really are a third rate service?

10: Why did you turn away offers from 2 different bus companies to 'lease to own' accessible buses? both of these companies, understand that your a small outfit, understood the costs associated, were more than willing to help you train drivers on said buses & even send 2 of their expierenced drivers as well as 2 motor coach tech's, to you on loan for 2 months after getting said buses, at no extra charge?

The questions were asked, but most answers were "no comment"

So, Thoughts????

JC, you can send me PM's with any ideas you want left off board, or anyone can for that matter, as I'm not letting this issue "fade into blackness" I'm keeping a VERY close watch on MB, have many people encouraging me to do this & keep it up, till my wheels are planted on that accessible coach.

buschic, my reply is going to be late, about two weeks late based on a suggestion from one of the agencies involved in my case against MB.

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buschic, my reply is going to be late, about two weeks late based on a suggestion from one of the agencies involved in my case against MB.

no worries JC, take your time..

Good Luck!

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Well let's see if Maritime Bus can actually do something right...

Over the next couple of week new service between Moncton - Campbelton will start, and the new Halifax airport express service (think airporter with 7 to 14 runs a day) to local hotels.

I think the NB EUB has approved the schedule that arrives in Moncton at 11:30am and departs again at 1:30pm, completely useless for someone coming to Moncton for an appointment at the hospital. The NSURB basically rubber-stamped the airport application after a conference call. I have the audio transcript and after listening to it I'm still shocked at how Mike Cassidy manages to pull off having successful ventures.

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Well let's see if Maritime Bus can actually do something right...

Over the next couple of week new service between Moncton - Campbelton will start, and the new Halifax airport express service (think airporter with 7 to 14 runs a day) to local hotels.

I think the NB EUB has approved the schedule that arrives in Moncton at 11:30am and departs again at 1:30pm, completely useless for someone coming to Moncton for an appointment at the hospital. The NSURB basically rubber-stamped the airport application after a conference call. I have the audio transcript and after listening to it I'm still shocked at how Mike Cassidy manages to pull off having successful ventures.

Yet the promised w/c bus is still nowhere to be found, nor has the service been re-instated to St Stephen, as they promised to the towns affected by the lack of service so long ago..

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Yet the promised w/c bus is still nowhere to be found, nor has the service been re-instated to St Stephen, as they promised to the towns affected by the lack of service so long ago..

None of the above surprises me. I just received their statement of defense re. my human rights complaint and can't wait to prepare my response tomorrow. The can of worms they opened just got up-sized.

JC

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None of the above surprises me. I just received their statement of defense re. my human rights complaint and can't wait to prepare my response tomorrow. The can of worms they opened just got up-sized.

JC

GO FOR IT!

I'm going to be contacting the cbc guy in a few weeks, to get his ideas & any info he has as to updates..

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Looks like they're going to be trying out a service to northern New Brunswick for three months according to Radio-Canada.

They're going to try out round-trips inbetween Campbelton and Moncton and if they get 20 regular passengers and 15 parcels they might make it permanent.

Hopefully they're going to be smart and run the busses on days VIA isn't running. And preferably to the airport as well as Moncton's core.

PS. This service starts August 19th, 2013

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I was told today that Maritime Bus's new terminal is on Dundonald Street, where the Enterprise (?) car rentals used to be, by Quiznos. Regardless of whatever mistakes MB has made in the past, they made a good move by moving their depot to a downtown location instead of up at the top of Hanwell where Acadian Lines was located.

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It was, and I remember the uproar when SMT moved to Hanwell Road when they were taken over by Acadian Lines, so it definitely is a smart move for MB to locate downtown. It's on one of the major bus routes that run every half hour during peak hours.

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I was told today that Maritime Bus's new terminal is on Dundonald Street, where the Enterprise (?) car rentals used to be, by Quiznos. Regardless of whatever mistakes MB has made in the past, they made a good move by moving their depot to a downtown location instead of up at the top of Hanwell where Acadian Lines was located.

Yeah, its also apparently easier to get to via Transit, according to friends there..

My friend who lives there is totally blind & uses the buses a lot, he said that it would be WAY easier to find now..

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It was, and I remember the uproar when SMT moved to Hanwell Road when they were taken over by Acadian Lines, so it definitely is a smart move for MB to locate downtown. It's on one of the major bus routes that run every half hour during peak hours.

SMT wasn't taken over by Acadian. Irving-owned SMT bought Acadian Lines from the Gillis family and decided to brand everything under the Acadian banner. Acadian was then sold to Orleans and Irving didn't renew the lease for the Irving-owned Regent St. property later on.

Yeah, its also apparently easier to get to via Transit, according to friends there..

My friend who lives there is totally blind & uses the buses a lot, he said that it would be WAY easier to find now..

Any sign of Mike Cassidy's imaginary accessable coach yet?

I see MB's website claims a new Dartmouth terminal will open in September near the DSC & Bridge Terminal. They are probably still going after the spot at the back of the strip mall next to the DSC. I drove my own vehicle to look at it back in February and there is no way I'd feel safe as dark and sketchy as it was. Lovely location to manoever a coach into during peak traffic. Almost as bad as Burnside was, tho B'side at least had lighting.

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You're talking about that road that goes in behind the shopping centre? Yeah, sketchy as hell... I do agree though with trying to locate it close to a major public transit hub though

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SMT wasn't taken over by Acadian. Irving-owned SMT bought Acadian Lines from the Gillis family and decided to brand everything under the Acadian banner. Acadian was then sold to Orleans and Irving didn't renew the lease for the Irving-owned Regent St. property later on.

Okay. I wasn't following them back then, nor do I follow the goings on of intercity buses now, so I don't know too many details. The point to my post was the convenient location of MB, as I remember when SMT moved from central downtown and became Acadian Lines on Hanwell Road and the fight that ensued from the citizens of Fredericton, namely students who lived downtown and people who had to take the city transit to get from A to B. Very refreshing to see that there is a intercity bus station downtown again.

I see MB's website claims a new Dartmouth terminal will open in September near the DSC & Bridge Terminal. They are probably still going after the spot at the back of the strip mall next to the DSC. I drove my own vehicle to look at it back in February and there is no way I'd feel safe as dark and sketchy as it was. Lovely location to manoever a coach into during peak traffic. Almost as bad as Burnside was, tho B'side at least had lighting.

Wow... That's a terrible location. The reason you wouldn't feel safe back there is probably because you actually wouldn't be. I work with the security outfit that guards the DSC and know first hand how terrible that area is ... Sketchy people doing sketchy things. Definitely no place for a busy bus terminal, especially since that's the first place visitors to Halifax are going to see when they come to the city.

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Hey buschic, Any word on CBC doing a followup story yet? Amazing how they can get two new terminals up and running, new buses ordered and placed on the airport service but the wheelchair coach isn't around. Didn't he assure people it would be on the road for mid-August? It's pretty obvious what type of passenger doesn't make their priority list.

Let your CBC contact know I might be interested in "spilling the beans" about MB's operation :)

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SMT wasn't taken over by Acadian. Irving-owned SMT bought Acadian Lines from the Gillis family and decided to brand everything under the Acadian banner. Acadian was then sold to Orleans and Irving didn't renew the lease for the Irving-owned Regent St. property later on.

Any sign of Mike Cassidy's imaginary accessable coach yet?

I see MB's website claims a new Dartmouth terminal will open in September near the DSC & Bridge Terminal. They are probably still going after the spot at the back of the strip mall next to the DSC. I drove my own vehicle to look at it back in February and there is no way I'd feel safe as dark and sketchy as it was. Lovely location to manoever a coach into during peak traffic. Almost as bad as Burnside was, tho B'side at least had lighting.

That dark & sketchy spot, is where I live, look around & you'll see a 6 story brown/white building...

I dont even feel safe around there after about 6pm, its an unlit gravel road to the back of mcdonalds & the path to bridge bus terminal.

NOPE, no sign of the imaginary accessible bus..

I've basically given up ANY hope of it appearing, after the comments made by the local MP & my local councillor, as to MB.

The provincial election is on, I'm asking some VERY hard questions to local Candidates..

it just shows this provinces attitude to accessibility when even the local returning office is inaccessible, as is the office for the westphal ndp canditiate.

I have been visiting all the candidates in Dartmouth/Halifax, asking serious hard questions, espicially as to why the whole inaccessibility of MB was even ALLOWED.. same sheet of 5 questions to all canditiates.

Hey buschic, Any word on CBC doing a followup story yet? Amazing how they can get two new terminals up and running, new buses ordered and placed on the airport service but the wheelchair coach isn't around. Didn't he assure people it would be on the road for mid-August? It's pretty obvious what type of passenger doesn't make their priority list.

Let your CBC contact know I might be interested in "spilling the beans" about MB's operation :)

J.C

get in touch with me.. private message me..

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