Sierra Monrovia Area Regional Transit
NEWSLETTER - January 31, 2019
The SMART Board of Directors, Executive Staff and the entire SMART Family wish everyone a happy 2019
SMART's board will meet for the first time in 2019 tomorrow, February 1 at 1:00 PM in the auditorium at Sierra Depot. Following the board meeting will be a second presentation and hearing on our SMART 2020 Initiative and the introduction of our SMART Safety Team. First hearing is at 10:00 AM.
Board Agenda highlights include -
New Fare Box purchase, SMART is requesting board approval of fund to purchase new fare-boxes to replace the current ones in our buses.
Discuss ongoing bus and rail projects and upcoming bus purchases.
Non Revenue fleet upgrades and replacements.
X-Ride BRT Electrification project updates
Downtown Street Car (DSC) - review first month of service
Fare Changes - discuss potential fare changes needed to meet budgetary levels in fiscal year 2020 and beyond
SMART will have minor service and schedule adjustments to numerous routes effective February 10, 2019. Several routes will see minor adjustments to schedules. No route changes, additions or cancellations.
New Downtown Street Car Service!
The New Downtown Street Car (DSC) is running at full service levels. Rides are Free for the first 90 days of full line service. April 1, 2019 regular fare collection will begin on the Downtown Street Car service. The DSC provides service every 12-20 minutes from Harbor Transit Center - Cruise Terminal to Downtown Sierra Depot then continuing to Coastland Center, the Financial District, East Village, Museum Row, and Delta Airlines Sports & Entertainment Complex at Sierra Marina beginning January 7, 2019.
SMART Safety Team!
Beginning February 1, 2019 SMART will be deploying our new SMART Safety Team. The Team will be introduced and fully sworn into service at our Board Meeting that day and ultimately will be a 1000 member strong fully trained, licensed, sworn peace officer team that will provide round the clock safety and security for SMART bus and rail lines, stations, and facilities. They will be uniformed and armed and fully empowered to conduct law enforcement and security functions county wide for SMART, however we will take an approach of education and information in most instances. The team members will also act as ambassadors to the public for SMART and be available to answer customer service questions, provide directions and customer assistance as well. Deployment of the SMART Safety Team fulfills a promise and goal of the SMART 2020 Initiative to provide a safer system for all.
Update on our SMART 2020 comprehensive system-wide transit analysis and reassessment initiative!
Phase 3 Public Hearing for proposed service changes.
On Friday, February 1, 2019, SMART will hold a public hearing to discuss potential service changes beginning in June. The hearing will take place at 10:00 AM in the Auditorium at Sierra Depot in Downtown Sierra Monrovia. We will present our planned changes and open the floor for public comments on the changes. The SMART Board will be present for this hearing along with senior SMART staff. Following the hearing the board will conduct their monthly meeting. A second presentation and public hearing will follow the SMART's board meeting at 5:00 PM
Enhance service on major corridors to provide 15 min or better service frequency - Create a network of routes that provides min 15 service frequency on major streets too link communities together and to X-Ride BRT and Rail options. This network would consist of local service plus a limited stop, faster service as well.
Community focused neighborhood routes - Create a network of community friendly calculator routes that link the neighborhoods to the higher service level corridors. These routes would use smaller capacity buses with frequency between 20-30 minutes and link to major streets.
On Demand service - Create a network or partner with existing ride share companies to provide on demand transit service.In some places this would replace bus service and others it would be an enhancement to bus service.
X-Ride Service - Build a series of Express bus routes to compliment the existing BRT and Rail network. Maintain service levels at 15 min or better on the X-Ride network and use the highest capacity vehicles
Wifi Service - SMART has already implemented Wifi service on buses and trains and in large transit centers and facilities. Add wifi capability to as many bus stops as possible
Consolidation - Consolidate several divisions to streamline operations and lower no revenue overhead. Reduce 3-5 operating divisions, shift the funding saved to increase and enhance service
Integrated countywide service - Parts of the county are service by locally controlled smaller agencies. These agencies are all funded by SMART but ran separately. SMART will integrate these agencies into 1 single countywide agency. This will reduce duplicate service and offer a single streamlined systems for all. The agencies that would be integrated are
Golden North Transit, Montebello Transit, Walnut Lakes Transit, Ocean Point Transit, Cerritos Area Transit, and Weyland City Transit.
Bus Stop Upgrade -
Safety- SMART will begin installing cameras at bus stops county wide. This will coincide with wifi installation. These camera will be monitored in a new safety center. In additional LED lighting will be installed at these stops. This along with the added 1000 member strong Safety team will increase safety for our passengers.
Real Time bus information. - Stops getting Wifi and Cameras will also have live, real time bus information monitors showing you in real time where your next bus is and an eta to your stop
Benches - SMART will roll out new, more comfortable seating options at our stops. Bus shelters and benches will be at 98% of all our stops that are not within a transit center.
Principles of the SMART 2020 Initiative
Buses more often and longer hours
Improved customer amenities at bus stops
Better regional connections
Reduce duplication of service
Improve safety and comfort for passengers
The SMART 2020 Initiative will evaluate different types of service investments and consider possible changes to SMART’s services and routes. The year-long comprehensive analysis will take an in-depth look into current transit operations and anticipate future service needs to improve people’s ability to move around Sierra Monrovia County and easily access everyday destinations today and beyond.
The SMART 2020 Initiative will identify the most important improvements to the transit system – new transit services, improvements to existing services, and new customer amenities. Ultimately, this document will serve as a road map for SMART to improve the customer experience and meet community needs for the next 5 to 10 years.
The SMART 2020 Initiative process consists of four phases over the next year:
Phase 1: Understand transportation needs - COMPETED
Phase 2: Identify a range of potential service scenarios to meet those needs - COMPLETED
Phase 3: Evaluate service scenarios; choose a preferred network of routes and services; and define priority projects and plans. November 2018 through March 2019
Phase 4 Begin Implementation of the plan based on final recommendations and community input - June 2019
Stay tuned for announcements via web, Facebook & Twitter.
We encourage everyone to get involved in the planning of the new SMART system that will allow SMART to continue to be a world class transit provider and give the Sierra Monrovia County community mobility for now and the future.
Visit us online at
Facebook - SMART 2020 Initiative
Or download the SMART 2020 app today, available for Apple and Android platforms