With the start of 2020, and the delivery of car 204, the very last shipment for Toronto Transit Commission, I can’t help but reflect on Bombardier Transportation’s 2019 turnaround in the Americas. We faced late delivery and performance issues on some contracts, and it can now be said that we overcame challenges that many thought were unsurmountable.
The proof of Bombardier Transportation’s turnaround rests with our results. Our customers deserve our best and the actions we have taken on TTC on delivery and performance in the field demonstrated this. I would like to thank all of our people who worked with absolute dedication, perseverance, passion and customer focus on our major turnaround – all while facing significant public scrutiny.
And today, as our team in #ThunderBay waves goodbye to car 204, I’d like to recognize all the employees who made this production achievement happen - whether on the assembly line, in test, quality, procurement, methods, management and many others, including our fantastic Product Introduction team in Leslie Barnes - our face to the customer!
This was a complete effort across Bombardier globally, with invaluable support coming from Thunder Bay, Kingston, Toronto, Saint-Bruno, Mexico, La Pocatière and even Bautzen and Vienna.
David Van der Wee, COO