Coast Mountain Bus Company: Difference between revisions

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Revision as of 03:03, 12 October 2015

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 [[Image:Translink Compass Cards.jpg|thumb|250px|right|Compass card variants in orange (Concession) and light blue (adult)]]
-===Compass Card===
+==Compass Card==
 The Compass Card is a stored value smart card used for payment of public transport fares in the Greater Vancouver Regional District. Testing began in 2012 and as of Summer 2015, university students enrolled in the U-Pass BC program, members of the Canadian National Institute of the Blind, West Coast Express customers, and those on welfare programs have successfully transitioned into the Compass Card.
-On August 6, 2015, Translink decided to start distributing the Compass Card to the general public. They also announced the '''''temporary''''' elimination the current zone fare structure. As of October 5, customers of both adult and concession categories will be paying a single zone 90-minute fare for solely bus service. <ref>[http://www.translink.ca/en/About-Us/Media/2015/August/Compass-project-moves-ahead-this-fall.aspx Compass Project moves ahead this fall], translink.ca, retrieved 06-08-2015</ref> This disables the ability to transfer from a bus to a skytrain using the same paper ticket. The only way this will be possible is through a compass card. It was also announced that passengers will not need to tap out of the system when exiting a bus. This will only be applicable when exiting the Seabus, West Coast Express, and Skytrain.
+====August 6, 2015 Announcement====
+On August 6, 2015, Translink decided to start distributing the Compass Card to the general public. They also announced the '''''temporary''''' elimination the current zone fare structure. As of October 5, customers of both adult and concession categories have been paying a single zone 90-minute fare for solely bus service. <ref>[http://www.translink.ca/en/About-Us/Media/2015/August/Compass-project-moves-ahead-this-fall.aspx Compass Project moves ahead this fall], translink.ca, retrieved 06-08-2015</ref> This disables the ability to transfer from a bus to a skytrain using the same paper ticket. The only way this will be possible is through a compass card. It was also announced that passengers will not need to tap out of the system when exiting a bus. This will only be applicable when exiting the Seabus, West Coast Express, and Skytrain.
+===Overview===
 {| border="1" cellpadding="4" class="wikitable"
-! Zone
+! Compass Card<br>with Deposit
+! Price
+|- align="center"
+| align="left" | Adult and<br>Concession || $6.00
+|}
+One can obtain a Compass Card through one of these methods.
+* Compass Vending Machines (Adult cards only)
+* 18 London Drugs Locations <ref>[http://www.translink.ca/-/media/Documents/fares/Compass/London_Drugs_Compass_Vending_Machine_Locations.pdf London Drugs Compass Vending Machine Locations], translink.ca, retrieved 11-10-2015</ref>
+* Compass customer service center (Stadium Station, open 8:00am-4:00pm weekdays)
+* West Coast Express offices (Waterfront Station, open 6:45am-6:00pm weekdays)
+* Customer Service phone line
+* Compass website<ref>[https://www.compasscard.ca/ Compasscard.ca], Compasscard.ca, retrieved 11-10-2015</ref>
+* Traditional faredealers (Initial deposit only)
+Upon purchasing the card, users will need to register their card at the website. Registering the card enables the following benefits:
+* Auto-load (for monthly pass users)
+* Balance protection
+* Balance history (Tax benefits)
+===Stored Value===
+Trips paid for using stored value have the same value as the current faresavers. One can purchase the following using stored value.
+* Daypasses
+* Compass paper tickets (Useful when travelling with others who do not have the Compass Card)
+* Exit tickets (If said user loses their ticket or has stayed on the Skytrain network longer than 120 minutes)
+* Addfares
+{| border="1" cellpadding="4" class="wikitable"
+! Peak Hours
 ! Adult
 ! Concession
 |- align="center"
-| align="left" |All Zones|| $2.75 || $1.75
+| align="left" | 1 Zone  || $2.10 || $1.75
+|- align="center"
+| align="left" | 2 Zones || $3.15 || $2.75
+|- align="center"
+| align="left" | 3 Zones || $4.20 || $3.75
 |}
-===Cash fares===
+{| border="1" cellpadding="4" class="wikitable"
+! Off-Peak Hours
+! Adult
+! Concession
+|- align="center"
+| align="left" |All Zones|| $2.10 || $1.75
+|}
+Peak hours are normal weekdays from the start of service until 6:30pm.
+===Daypasses and Monthly Passes===
+Despite the change to the fare structure on October 5, the value of all Daypasses and Monthly passes have not changed. However, one can still load these such products onto his or her card.
+==Traditional Fare System==
+This is the traditional fare system Translink has been using before the release of the Compass card. This system is expected to be eliminated in Q1 2016.
+===Cash Fares===
-Zones are not in effect after 6:30pm daily, and on weekends/holidays.
+Peak hours are normal weekdays from the start of service until 6:30pm.
 {| border="1" cellpadding="4" class="wikitable"
@@ Line 76: / Line 130: @@
 |}
-===FareSaver===
+===FareSaver Booklets===
 FareSavers include 10 transfers that are validated on the rider's first trip.
-Zones are not in effect after 6:30pm daily, and on weekends/holidays.
+Peak hours are normal weekdays from the start of service until 6:30pm.
 {| border="1" cellpadding="4" class="wikitable"
-! Zones
+! Adult
-! Adult
+! Price
-! Concession
+! Price per ticket<br>per trip
+! Total savings<br>per booklet
 |- align="center"
-| align="left" | 1 || $21.00 || $17.50
+| align="left" | 1 Zone  || $21.00 || $2.10 || $6.50
 |- align="center"
-| align="left" | 2 || $31.50 || N/A
+| align="left" | 2 Zones || $31.50 || $3.15 || $8.50
 |- align="center"
-| align="left" | 3 || $42.00 || N/A
+| align="left" | 3 Zones || $42.00 || $4.20 || $13.00
+|}
+{| border="1" cellpadding="4" class="wikitable"
+! Concession
+! Price
+! Price per ticket<br>per trip
+! Total savings<br>per booklet
+|- align="center"
+| align="left" | 1 Zone || $17.50 || $1.75 || $0
 |}
 ===Day Pass===
-Day-passes are valid from the start of the service day to the end of the service day. Service days are determined by bus departure times and not by clock time. On a typical weekday, the start of the service day starts when the first #10 bus departs Marpole Loop, and lasts until the last N10 Nightbus arrives in Richmond. Therefore, one can not transfer from a late night N10 to a #10 bus along Granville Street using the same daypass.
+Day-passes are valid from the start of the service day to the end of the service day. Therefore, any transfer from a Nightbus to a normal route on the following service day is not valid.
 {| border="1" cellpadding="4" class="wikitable"
@@ Line 107: / Line 170: @@
 ===Monthly Pass===
-Zones are not in effect after 6:30pm daily, and on weekends/holidays.
+Peak hours are normal weekdays from the start of service until 6:30pm.
 {| border="1" cellpadding="4" class="wikitable"
@@ Line 124: / Line 187: @@
 ===University Pass===
-All students at participating institutions buy into the U-Pass BC program. The U-pass fee is paid along with the student's tuition for a 4 month semester of 35$ {previously $30) each month. As of September 2015, students can load their Compass Cards through the Compass Card Website <ref>[http://www.translink.ca/en/Fares-and-Passes/Compass-Card/UPass-BC.aspx All U-Pass BC Schools have switched to Compass!], translink.ca, retrieved 05-09-2015</ref>. All students must carry their student ID for the case of fare inspections.
+All students at participating institutions buy into the U-Pass BC program. The U-pass fee is paid along with the student's tuition for a 4 month semester of 35$ {previously $30) each month. As of September 2015, students can load their Compass Cards through the Compass Card Website <ref>[http://www.translink.ca/en/Fares-and-Passes/Compass-Card/UPass-BC.aspx All U-Pass BC Schools have switched to Compass!], translink.ca, retrieved 05-09-2015</ref>. All students must carry their student ID for the case of fare inspections. As of August 2013, the Upass program has successfully transitioned into the Compass Card.
 ==Current fleet summary==